Many years ago I worked for a fantastic organization called Dale Carnegie Training. I began as a sales rep selling their courses to businesses and individuals. One of the key selling points we were taught to use was the many benefits of being effective at speaking in front of groups.
I told many many people of the career advantages of being able to deliver an impactful message to an audience either large or small. I said the advantages were huge.
I learned an enormous amount about sales, leadership, and people in general while I was with the Dale Carnegie Organization. But after a bunch of successful years I wanted even more of a challenge so I moved into Corporate America.
After telling people for years what an advantage it was to be able to comfortably and effectively present in front of groups I was still amazed at what a huge advantage it actually was. It is not an absolute “must have” skill for advancement but if you do have it you will move up faster and have much greater impact on those around you.
Communication skills like presenting to groups are especially critical in difficult times. If there was any doubt about that those doubts are quickly being erased. We are discovering how important all communication skills are in times of trouble.
But many other “truths” of leadership are also being proven true in our current environment. Here’s a few of those.
As a leader you really really do set the tone for your team. If you’re convinced “it” can’t be done then rest assured it won’t be done…no matter what you say to your people. You can be the Rah-Rah guy in front of your people but if you don’t believe what you’re saying they will see right through you.
You must understand this pure fact. Your people’s attitude will NOT be better than yours. If you can’t be sincerely positive around your people then do your people a favor and don’t be around them.
Your people, with rare exceptions, will not out perform you. As a leader YOU are the model for successful behavior. If you’re putting out a 50% effort then don’t expect your people to put out a 51% effort.
If you’re blessed as a leader you may have the occasional superstar who is upwardly mobile and willing to outwork you. But for the most part your people will follow your example in all things, including how much effort any task or assignment is worth. If you have the audacity to call yourself a leader then you must authentically lead. That means demonstrating exceptional effort in everything you do.
You can be assured that if your effort is mediocre the effort of your people will be mediocre too.
Leaders who vision cast effectively have a higher percentage of engaged followers. “Leading” isn’t a title or position. “Leading” is a set of activities and characteristics. People will only follow someone if they have some idea where that person is leading them to.
Do you have a vision of where you’re leading your people to? Can you communicate or “cast” that vision out to your people? Is it a vision that includes them and somehow rewards them for helping to achieve that vision?
People will not follow you to Nowheresville. People don’t only want to know where they are following you to, they NEED to know. Which brings us right back to effective communication skills.
Have you shared your vision for the future with your people. Many many people are both wondering what they future holds and worried if they have a place in that future. DO NOT let them worry and wonder.
You’re most expensive employee is not the person you pay the most. Your most expensive employee it the one who is least engaged. Give all of your people a vision of the future that they will want to engage with.
Communication, modeling successful behavior and demonstrating the power of positive attitudes are characteristics of successful leaders. That is being proven out every hour of every day during these challenging times.
Are you a leader who is up for the challenge?