Proven Leadership Truths

Many years ago I worked for a fantastic organization called Dale Carnegie Training. I began as a sales rep selling their courses to businesses and individuals. One of the key selling points we were taught to use was the many benefits of being effective at speaking in front of groups.

I told many many people of the career advantages of being able to deliver an impactful message to an audience either large or small. I said the advantages were huge.

I learned an enormous amount about sales, leadership, and people in general while I was with the Dale Carnegie Organization. But after a bunch of successful years I wanted even more of a challenge so I moved into Corporate America.

After telling people for years what an advantage it was to be able to comfortably and effectively present in front of groups I was still amazed at what a huge advantage it actually was. It is not an absolute “must have” skill for advancement but if you do have it you will move up faster and have much greater impact on those around you.

Communication skills like presenting to groups are especially critical in difficult times. If there was any doubt about that those doubts are quickly being erased. We are discovering how important all communication skills are in times of trouble.

But many other “truths” of leadership are also being proven true in our current environment. Here’s a few of those.

As a leader you really really do set the tone for your team. If you’re convinced “it” can’t be done then rest assured it won’t be done…no matter what you say to your people. You can be the Rah-Rah guy in front of your people but if you don’t believe what you’re saying they will see right through you.

You must understand this pure fact. Your people’s attitude will NOT be better than yours. If you can’t be sincerely positive around your people then do your people a favor and don’t be around them.

Your people, with rare exceptions, will not out perform you. As a leader YOU are the model for successful behavior. If you’re putting out a 50% effort then don’t expect your people to put out a 51% effort.

If you’re blessed as a leader you may have the occasional superstar who is upwardly mobile and willing to outwork you. But for the most part your people will follow your example in all things, including how much effort any task or assignment is worth. If you have the audacity to call yourself a leader then you must authentically lead. That means demonstrating exceptional effort in everything you do.

You can be assured that if your effort is mediocre the effort of your people will be mediocre too.

Leaders who vision cast effectively have a higher percentage of engaged followers. “Leading” isn’t a title or position. “Leading” is a set of activities and characteristics. People will only follow someone if they have some idea where that person is leading them to.

Do you have a vision of where you’re leading your people to? Can you communicate or “cast” that vision out to your people? Is it a vision that includes them and somehow rewards them for helping to achieve that vision?

People will not follow you to Nowheresville. People don’t only want to know where they are following you to, they NEED to know. Which brings us right back to effective communication skills.

Have you shared your vision for the future with your people. Many many people are both wondering what they future holds and worried if they have a place in that future. DO NOT let them worry and wonder.

You’re most expensive employee is not the person you pay the most. Your most expensive employee it the one who is least engaged. Give all of your people a vision of the future that they will want to engage with.

Communication, modeling successful behavior and demonstrating the power of positive attitudes are characteristics of successful leaders. That is being proven out every hour of every day during these challenging times.

Are you a leader who is up for the challenge?

Leadership Execution

There are many things that can cause a leader to fail. One of those things, and one that is not often talked about, is lack of execution.  

 

Holding a leadership position doesn’t automatically make someone more disciplined. Leaders may be superior vision casters but if they don’t have a solid plan to make that vision happen then their vision soon becomes clouded. If they do have a plan then they must also have the discipline to follow it. Many leaders don’t have the required discipline needed to execute their plan. 

 

Leaders also sometimes focus on less significant things at the expense of the things that really matter. I’ve literally seen leaders who were more concerned about what’s on the buffet table at lunch than they were about the content of a meeting. Some things matter more than others and leaders who execute well can tell the difference between the two. 

 

Another reason some leaders don’t execute well is that they don’t have the right people in the proper roles to make their vision come to life. Many leaders, perhaps even most leaders fail to realize the importance of placing people in roles where they have an opportunity to use their strengths. 

 

A large majority of people within an organization are promoted because they were good at what there were doing before the promotion. The assumption is that because there were good in one role they will be good in another role too. That may be partially true but there is more to consider. Much more.

 

Let’s say a person was a particularly skilled customer service representative. You recognize that skill and promote them to a leadership role within the customer service department. Their customer service skills may still shine but are they also good at helping other people shine as well? 

 

Your first level of execution may have been spot on. But if the people you put into leadership positions can’t help other people develop then your second level of execution is lacking. If you have potential superstar performers being “led” by people who aren’t truly leaders then your second level of execution is severely lacking. 

 

If your future top performers are not being led by your very best leaders then you’ve not only missed the boat on execution you didn’t even make it to the dock. One of two things will happen when your future top performers are being “led” by non leaders. The first one is their star will simply burn out; they stay with your organization but their potential has now been tamped down to almost nothing. The second and more likely result of potential superstars not being developed by the people above them is that they leave your organization and go on to succeed somewhere else.

 

How long do you think an organization can withstand that type of poor execution?

 

Leaders who execute well are two or three or four steps ahead of leaders who don’t. They not only consider the consequences of their decisions they consider the consequences of the consequences of the consequences. 


Successful leaders develop their plan and focus on the end goal to help themselves stay disciplined. They prioritize well and never let small things obscure the important ones. And most importantly, they grow their people on the way to success through solid execution with every level of their organization. 


Why Leaders Need Vision

Leaders don’t need 20 20 eyesight to have good vision. What they need is an imagination, an idea of what is possible, and a picture of what the future may hold. 

 

That vision should guide them and motivate them to grow and improve. It should provide hope in the tough times, particularly if their vision includes an understanding of their purpose and the purpose of their organization. 

 

A good vision can show the leader where they and their organization are headed. It will pull the leader past the inevitable roadblocks that pop up within every plan. A true vision provides focus. The vision helps answer every question that could come up. If something gets you closer to your vision you do it, if it doesn’t get you closer to your vision you don’t. Good vision provides clarity for a leader even during the foggiest of times.

 

Good vision helps a leader answer the “why” question that can otherwise place doubts in the leader’s mind. A leader with good vision always has an answer to the “why are we doing this?” and “what’s the point?” questions that can haunt leaders with lesser vision. Particularly when those questions come from naysayers. 

 

Good vision does all that and more for a leader and you know what? It can do all those things for a leader’s people and their organization too. 

 

If.

 

If the leader is effective at casting that vision upon those people and the organization. Since a leader can’t really do much alone they must be able to communicate and “sell” that vision to their people. They must reinforce that vision through their words and actions at every opportunity. 

 

People find it easier to follow a leader when they know where that leader is taking them. They find it much much easier to follow a leader when they know they are included in the vision. 

 

When a leader shares their vision with their people those people become engaged and they stay engaged. When those people buy into the vision they commit to making it happen. When all, or at least the majority of the people within an organization share the same vision that organization is nearly unstoppable. 

 

If you’re leading any type of organization today then you must, must, must develop and share your vision for your people and organization. You must share it soon and you must share it often. You truly cannot over share your vision. 


The alternative to not sharing your vision is… well, we don’t want to go there because that my friends would be a very sad story. 

Are You Really Leading?

I’m kind of afraid that “leadership” has become something of a buzzword. The actual definition of buzzword is “a word or phrase, often an item of jargon, that is fashionable at a particular time or in a particular context.” 

If we buy that definition then “leadership” has actually been a buzzword for quite some time. I’m not sure when it changed from a meaningful word to a buzzword but my guess would be that it happened slowly over time, so slowly that many of us were slow to realize it happened. 

People, including me, have written exhaustively about the difference between managing and leading and yet most people who use the word “leader” when describing themselves still operate more as a manager than a leader. They know enough about leadership to use the buzzwords but when you watch them in action the buzz soon disappears and all your left with is words. 

One area, one critical area, where many of these would be leaders fall short is in developing and sharing their vision.

They effectively develop good strategies and operational plans (management activities) while glossing over or completely ignoring the vision. (Vision-casting is a key component of effective leadership) 

Authentic leaders understand the importance of goals and having everyone in their organization working towards those goals. A vision describes those goals in some detail and also explains how the strategies, tactics and operational plans of the organization ensure those goals are achieved. 

The best leaders endlessly clarify the vision and goals of their organization and explain how even small goals can serve to help ensure the larger goals are achieved. That process helps everyone within the organization understand their own role in helping the vision become reality. 

Here’s the thing; if you’re in a leadership role and you have no vision for the organization then where exactly are you leading your people? If you have a vision and you have not effectively shared it with the people you lead then why would they follow you? People have a need to know where they are going and what will be waiting for them when they arrive. Without that very basic information they are unlikely to actually follow.

Leadership is not just a word, it is an action, more precisely a set of actions. One of the actions is developing and sharing a common vision that comes from common goals. 

If you want to actually practice leadership rather than just talk leadership then share your goals and vision early and often. Repeat it again and again, make it a part of everyday life in your organization. 

People react to management but they respond to leadership, when it’s truly leadership. Reactive people will seldom help a manager achieve organizational goals but responsive people very often engage with their leader to accomplish great things. 

Share your vision and your people will respond. Once that happens anything and everything is possible.

Do You Have A Vision?

Here’s an interesting if a bit risky experiment for you. Walk into a room full of people that you have never met and yell out “follow me” and run out of the room. See how many people follow you.

Next, walk into a room full of people who know you well, don’t say anything to anyone other then yelling the same “follow me” and then run out of the room. See how many people follow you.

I’m betting the numbers will be almost the same. The people who don’t know you may have some disparaging comments about you, then again, so may the people who know you. But the group that knows you may just shrug and wonder what you’re up to now.

Both groups however will have this in common: they are unlikely to follow you without first knowing where you’re going. Even people who know you well, they might even trust you, but to follow you they need to know where you’re going.

So now let me ask you this. As a leader, do you have a vision? For yourself, your organization and for the people you lead?

I hope your answer is yes. Let’s assume that it is. Here’s a second question. Do your people know and buy into your vision?

If you’re answer to that question is yes as well, then congratulations are in order. You’re set!

You’re also in a very small minority. The sad and challenging reality is that too many, way too many, leaders have an “idea” of where they might be going but have nothing so formal and serious as a vision statement.

If you don’t know where you’re going, or can’t articulate it to your people then why in the world would you expect them to follow you?

The good news is that you, anyone as a matter of fact, can develop an effective vision statement that shows you and those who you would lead exactly what your (and their) destination looks like.

To write a vision statement, focus on the basics of your mission statement and extrapolate; where is your organization, you, or your people going to be five years from now? What will you, your organization or your people have accomplished?

It might sound something like this for your organization:

In five years XYZ Company will be the leading provider of healthy snacks for unhealthy people. We will do this through our committed employees showing care and concern for every single customer we touch. We’ll “Wow” our customers and competitors alike and we will be a joy to do business with. We’ll work in a supportive caring environment that makes “work” fun and allows no doubt about the fact that XYZ is a great place to work and a wonderful place to do business. We will be a business where every customer is served with a smile and positive attitude.

Something like that. Make it meaningful, make it realistic, make it attainable with effort.

Once you have a vision statement you must share it with everyone. Your people, your customers, anyone who will listen. You must share it often. If you share it once it will die a quick death. The only way to keep your vision alive is to share it often.

Expect your people and anyone else you share it with to hold you accountable to it. While that can be scary it is also a great thing. Accountability will be a huge asset in your efforts to achieve your vision.

Above all, YOU must believe and commit to your vision statement. If you don’t then others won’t either. Your vision statement won’t be worth the paper it’s printed on.

So, let me ask you again, do you have a vision?

If you do then tell the world. You might be amazed how many people will be willing to help you get there.

Why Leadership Really Matters

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Top performing, passionate people still need direction, focus and a purpose. The most common source for those three prerequisites for success is an effective leader. Without effective leadership even top performers lose the motivation the use their skills and abilities.

They can get simple direction from a manager, they can even be somewhat forced to focus but their purpose becomes clear only when there is a vision to work towards. Vision casting is a prime responsibility of an effective leader.

People will put forth effort for mere money… for a while. Money alone however has proven to be a poor motivator for top performers. People are most productive when they know that they are making a difference. Working towards a vision shows them where and how they can make a difference.

If the vision can’t be articulated by the leader then there might as well not be a vision. If the vision isn’t shared often then that too is nearly as bad as not having a vision at all.

Leaders are role models as well – good or bad. They should not expect to see more effort from their people than they are willing to offer themselves. They should not expect better decisions or more prudent risk-taking than they put forth as leaders.

If you’re in a leadership position then you absolutely MUST know that your people are watching you… always. They watch to see if your words match your actions. (They do what you do, not what you say) They watch to see if you’re committed enough to the vision and if they determine that you’re not then they will not commit to you.

If they cannot commit to you then they will not commit to the vision. People, especially top performing people, commit to a leader before they commit to the leader’s vision.

The energy that makes good people top performers turns on itself without direction, focus and purpose. When that happens top performers go sour, become ineffective and they eventually leave the leader…. or worse, they stay with the leader and simply stop performing.

Leadership matters, it always has and it always will. Without effective leadership even promising top performers will struggle to reach their potential.

If you’re in a leadership position then you not only have the opportunity to lead, you have an obligation to lead. If you can’t or won’t meet that obligation then you owe it to your would be followers, and even to yourself, to step aside and let a real leader take over.