Is the Drinkin’ Doing Your Thinkin’?

This is the kind of post that shouldn’t even need to be written anymore but sadly there are still some people who just don’t “get it.” I also don’t want to sound like I’m “preaching” here so please understand I’m not using a “holier than thou” voice while I’m writing this. 

 

We can best sum up the post like this: Getting hammered at company and industry events just ain’t what it used to be. Actually, getting hammered anywhere and any time isn’t too cool anymore. 

 

Drinking to excess over long periods of time wrecks lives. It just does. If you have convinced yourself otherwise then you may need some help because it’s likely that your drinking is doing at least some of your thinking. 

 

While drinking over a long period of time wrecks lives it takes only a single night of slamming back shots to destroy a career. In fact professionally speaking almost nothing can ruin a career faster. 

 

I’m not looking to be a killjoy. It is possible to keep the good times rolling AND minimize the chance of becoming company or industry folklore for years to come.

     

If you have a work/social situation coming up where you’d prefer not to avoid alcohol altogether then consider slowing your pace of drinking. Alternate your drinks with soda or water throughout the event or eat more food and consume drinks or beer with less alcohol.  

 

Here’s a couple of alcohol quick facts to consider:

  • Generally… one 12-ounce beer = one 5-ounce glass of wine = 1.5 ounces of liquor (80 proof)
  • Wine usually has an alcohol content of 12 – 16%
  • Beer in most cases, has an alcohol content of 3.2 – 7%
  • As little as 1 – 2 drinks in one hour can impair an individual’s ability to drive and think clearly (depending on weight and alcohol content)
  • Only time can sober up someone

If you’re thinking “you can handle” your liquor “better” than the next person that’s the drinkin’ doing your thinkin’. 

 

If you think you “can make it home” without the cops stopping you that’s the drinkin’ doing your thinkin’. (Besides the cops are the least of your problems, killing someone else or yourself is where your concern should be)

 

If you think no one will notice your altered behavior then that’s your drinkin’ doing your thinkin’. Maybe you should ask to see the videos….yes, everyone has a video camera these days. 

 

If you think your colleagues or coworkers won’t be talking behind your back the next day that is your drinkin’ doing your thinkin’ BIG TIME! 


Your character is always on display. Think about that and try to remember, if there’s too much drinkin’ then there is almost certainly too little thinkin’. 

Do You Know the “Needs” of Your Business?

I used to work for a guy who when it came time to allocate resources would always ask the same question… is that a “need to do” or a “nice to do?” 

 

It didn’t make any difference if the resource being allocated was time, people, money or a combination of the three the question was usually the same. It always made me stop and think. 

 

What I discovered was that for any business or organization relatively few things are a “need to do.” There are some activities that are vital for success. Things like investing in future products, excelling at what should be your core competencies, preparing the organization’s next generation of leaders, and building long-term meaningful customer relationships based on trust are a few of the key “need to do” items.

 

If you’re wondering what some of the “nice to do” things might be let me sum it up like this…if it is not “need to do” then it is “nice to do.” Most things businesses and organizations do are nice to do. They may not have a long-term impact but they “seem” productive and oh by the way, they are usually easier to do than the “need to do” things.

 

I have no problem with anyone doing the “nice to do” things that can sometimes be described as “the little extra” that customers love. I have no problem so long as the “nice” things aren’t done at the expense of or instead of the “need” things. 

 

For instance, let’s say you run a car wash and a “nice” to do is giving every customer a free air freshener as they enter the car wash. The customers seem to appreciate the air fresheners but they do not appreciate the fact that their cars are returned to them dirty. 

 

If you’re running a car WASH then getting the car clean would seem to me to be a core competency. Air fresheners are nice but I can’t imagine a car wash customer that wouldn’t trade that for a clean car. 

 

Every time you make a decision to take action in your business or organization you should ask yourself is this a “need to do” or a “nice to do?” I cannot imagine a single “nice” that would ever take precedence over a “need.” At least not if you intend to be successful.

 

Of course you also must be honest with yourself about what the “needs” really are. I’ve been known to convince myself that a “nice” was a “need” simply because I wanted to do it. 


I try to think of it like this: nothing can be nice until the needs are taken care of. Adding up all the “nice” you could possibly do will not outweigh a single “need.” That’s why it’s so important that you know the true “needs” of your organization. 

Back to School

It is that time of year again when the youngsters head back to school for another season of learning. There are advertisements  everywhere touting “back to school” specials on everything from clothing to pencils. I’m surprised by how much stuff kids need to go to school these days, it’s an incredibly expensive investment for parents. 

 

Sadly I hear it’s a very expensive investment for teachers as well because too many of them need to supplement school budgets with their own dollars. That’s terrible but that’s also not the focus of this post.

 

The focus of this post is on the learning that takes place as a result of “being in school.” School is after all the place where kids and young adults go to learn. Whether it’s kindergarten or a graduate school program as long as someone is in school the teaching, and hopefully the learning, never stops. 

 

But what about when you’re done with school? What happens when you’ve graduated and moved on? What happens when there are no more “school years” and you have years that are a full 12 months? Year after year.

 

Well, for many people the learning stops when school stops. The most successful people however know that learning must never stop. They understand that failing to continuously learn most often leads to continual failure. I’d actually say that failing to learn is the leading cause of personal failure. 

 

Years ago when I was selling Dale Carnegie Training I would see people on an almost daily basis who were unwilling to pay to take a course. They wanted to take it but would only attend if their employer would foot the bill. 

 

They were unwilling to invest in their own future but they had no problem expecting someone else to invest for them. 

 

What about you? Are you willing to invest in yourself? Willing enough to go “back to school” regardless of your age, stature in your organization or your past success? 

 

I know this next statement sounds a bit like a cliche but it is 100% true…the most successful people, in any walk of life, never stop learning. Never!

 

Those most successful people know that “school” isn’t a place, it is a mindset. They find learning experiences everywhere and from everyone. They also set aside time for more formal learning experiences. They take both traditional classes and online classes. They attend conferences to learn and many of them have mentors to help them identify their learning opportunities. They regularly invest in themselves. 

 

Look around and keep your eyes and your mind open. You’ll see “school” all around you. It has never been easier to find people and experiences that can help you expand your potential. But you have to want to learn. 

 

When you have the desire to learn no one can stop you. If you don’t have the desire to learn no one can help you. You can skip the stores and back to school supplies but if you want to achieve your full potential you cannot skip the learning. 


I think I hear a bell ringing….must be time to head to class. See you there!

Where Passion Comes From

I enjoy seeing and working with people who are passionate about what they do. Their passion and the enthusiasm it creates is contagious.

 

Passion can be a twin-edged sword however when it’s allowed to overflow into emotional outbursts. You should never use your passion as an excuse for losing control of your emotions. I’ve often heard people apologize by saying, “sorry I got upset and yelled, it’s just that I’m passionate about this.” When passion becomes an excuse it loses its power to make things happen.

 

But overall, I love passion. When people are passionate about what they do it shows in how they do it. Passionate people are the ones who make a positive difference in the lives of other people. It’s by making that difference that they make the world a better place too.

 

Passion comes from knowing. Do not expect people to be passionate about the things they know little or nothing about.

 

That little piece of advice in the last sentence helps keep me from being overly frustrated when working with people who don’t give a darn about their work, their company, their customers or their coworkers. 

 

They have never invested the time required to develop the empathy that comes from knowing other points of view. They have empathy for what they know and they only know themselves. 

 

While it’s frustrating to work with people who don’t care, especially when you do, you can’t make the mistake of allowing their lack of passion to suck the passion out of you. 

 

You will need to “re-dream your dream” from time to time. Consider where your passion originally came from and revisit that place often. 


Never lose your passion for what you do and the positive affect it has on people. Remember that when the positive passion goes out the door your positive attitude won’t be far behind. 

I Dare You to Lead

 

I dare you to lead…from right where you are. I dare you to lead…with just the skills you have available to you today. I dare you to lead…with the title and position you have today…even if you have no title and no position. I dare you to lead…this very minute! 

 

We don’t need more leaders in the world. What we need is for more leaders to lead. Most leaders today are leaders in waiting. They are waiting for the title that will make them a leader. They are waiting for “leadership skills” to somehow magically appear. They are waiting for the right “opportunity” to come along and then they will spring into leadership action. 

 

For some of the leaders the waiting may seem necessary. Others know that they are simply procrastinating. Still others are hiding from their fear of failing as a leader behind the safety net of waiting. 

 

Whatever their reasons the waiting is usually an excuse. No one who possesses the ability to influence another person need wait one more second. They can chose to lead right now, today.

 

Nothing makes you a leader but leading. Don’t buy into the myth that you need a lofty position or a fancy sounding title to lead. No title, no position, no timing and no opportunity can make you a leader. 

 

You must decide to lead. When you suddenly start leading there may be people in your sphere of influence who are offended. Lead anyway.

 

People like me can’t really “teach” leadership. We can only talk about how to lead. We can only explain the common characteristics of authentic leaders.  We can only describe the frequently repeated mistakes of poor leaders. 

 

But the only way to truly learn how to lead is to lead. Deal with your mistakes along the way, learn from them and lead better the next day. If you’re waiting until you are comfortable with your leadership skills and completely confident in your leadership abilities, then you may never lead at all. 

 

Authentic Leaders are often less than comfortable and completely confident with all the decisions they make and all the actions they take. They lead anyway! 

 

There has never been a great leader who was great on their first day of leading. Everyone learns along the way. Don’t wait until you think you’re good enough. Begin leading today and dedicate yourself to working hard to become the leader you’ve been waiting to become. 


I dare you!


The Value of Being Interested in Others

It’s the kiss of death in sales, and it’s the kiss of death in networking. It is pretty much the kiss of death whenever we are trying to build a relationship. It’s when we talk too much. 

 

Often, in our desire to tell everything we know, we go on and on without letting the other person participate in the discussion. The truth is, if you’re doing most of the talking, you’re not as successful as you could be in your sales career. Your likely not as successful as you could be in life either. 

 

Here’s an idea to try. This week pay particular attention to the amount of time you spend talking versus the amount of time you spend listening. It makes no difference if your conversation is in person or on the phone. It makes no difference if it’s a work conversation or you’re talking with a friend. After each conversation make note of the percentage of time you spoke — and the percentage of the time the other person spoke. This is just for you so be brutally honest.

     

If you find yourself dominating the discussion, make a conscious effort to listen more and talk less. In a sales conversation you should be letting your customer do about 70% of the talking. In a personal conversation aim for at least a 50-50 split. 

 

In either case remember that when you’re talking you’re only repeating what you already know. When you’re listening you have the chance to learn something new. 

 

As a salesperson when you let others speak, you’ll discover your customer’s wants and needs. Your sales presentations will be more on target and others will feel that you are knowledgeable and competent. Most important, you’ll make more sales.

 

Dale Carnegie said that we can make more friends in two months by becoming interested in other people than we can in two years by trying to get people interested in us. 


One of the fastest ways to demonstrate your interest in other people is to listen to them. Really, really listen. Put down the phone, focus on them, make them feel that they are the most important person in the world. After all, in the moment they are talking with you, they are. 

Trust Goes Both Ways

Years ago, many years ago actually, I was calling on a candy manufacturer in the Eastern United States. They generously offered me a tour of their building and since there were bowls of my favorite candy all over the place I quickly accepted their offer. 

 

The tour somehow felt a little weird from the start but I couldn’t figure out why. As the tour continued it dawned on me that none of the offices or conference rooms had doors. There were door frames and you could see that at one time there were doors but they had all been removed. 

 

That struck me as very odd so I asked what happened to the doors. One of the founders of the company was giving me the tour and his answer was confusing too. He simply said that “they” didn’t like rumors. 

 

He went on to say that information is the enemy of rumor so they share as much information as they possibly can. He also made a point to say that nearly all information is shareable. He felt that most companies needlessly withhold information from their employees and that is how rumors begin. 

 

When I asked about information such as recipes and other intellectual knowledge he said they share as much of that as possible too. I mentioned something about needing a lot of trust to do that and his instantaneous response was that they didn’t hire people they couldn’t trust. 

 

Considering that trust is a necessary ingredient for leadership that statement has stuck with me for all these years. I think everyone would agree that a leader needs to have the trust of the people they hope to lead. 

 

But what about the other direction? Does a leader need to trust their people in order to truly lead them? 

 

Before you answer that question think about this…do you find it easier or harder to trust someone who doesn’t trust you? If you’re like most people you find it harder, much harder. Maybe even impossible. 

 

That would mean that a leader who doesn’t trust their people is a leader who isn’t trusted by their people. That means that they aren’t a leader at all. 

 

I go back to my conversation with the candy maker who wouldn’t hire people that he couldn’t trust. I’d bet one of the reasons the company has flourished since 1941 is that incredible level of two-way trust.

 

So what about you. Are you hiring people who you can’t trust? I’ve asked that question to leaders face-to-face and they always tell me “of course not.” But they share very little information with them. They allow them to take minimal if any risks. They are not allowed to deviate even a little from long established processes and procedures. These leaders claim to “empower” their people but they don’t trust them enough to let them make a single change.

 

They are trusted in word only. Every decision and action indicates that they are not trusted in practice. But the organization’s leadership expects the trust of their people. 

 

It doesn’t work that way. 

 

Trust is a two-way street. Either start hiring people you can trust or start trusting the people you’ve already hired. 

 

The fastest way to make someone trustworthy is to trust them. If you’re waiting for them to trust you first then perhaps you’ve forgotten that YOU’RE the leader…you go first. Show that you trust your people because if you don’t it’s unlikely that they will ever trust you. 


Trust goes both ways or it doesn’t go at all!