How Trust is Really Built

I’m not sure why but I’ve seen a ton of blog posts and various articles lately about building trust. Most of them are about particular words you either should or shouldn’t use if you want to build trust. 

Some of them talk about tone of voice or making eye contact when you want someone to know you’re being particularly truthful. I love that word combo “particularly truthful.”

Imagine someone writing about building trust and in the article seeming to indicate that sometimes you’re more truthful than others. When you want to convince someone you can be trusted then you should be “particularly truthful.” They don’t explain what you should be the rest of the time so I’m left to wonder about it. 

What surprises me about every single article and post I’ve read the last few weeks on building trust, and there have been many of them, is that not a single one of them talked about being trustworthy. The talk about using “trustable” words and phrases. A few even talked about behaving in a certain way to convince people you can be trusted. 

But not one said to build trust by actually being trustworthy. 

To me being trustworthy is saying exactly what you mean and doing exactly what you say. All the time. It’s about honoring your commitments, every commitment. All the time. 

When your words match your actions, even if not everyone agrees with them, you will be trusted. 

If you’re forced to use certain words for people to trust you then I’d have to say it’s possible you’re not trustworthy. If you have to behave in any other way than being your normal self then it’s very possible that people shouldn’t really trust you. 

If you want to be trusted then don’t say yes when you know your actions are going to show you meant no. Don’t commit to doing something today when you know darn well it’s unlikely you’re going to be able to do it today. 

Trust isn’t built on what we say, it’s built on what we do. There’s no need to read a bunch of articles on how to be trusted. All you need to do is be trustworthy. 

One other thing, if you’re wondering how you can tell if someone else can be trusted there is only one sure way to know. Trust them, they will quickly show you if your trust is deserved or not. 

On a another subject…I’m trying something new over on Twitter. It’s called “Super Followers.” For $5 a month, that’s 17 cents a day, people can follow a part of my Twitter stream that is for subscribers only. It features short videos of me discussing leadership topics, sales tips and ideas for better overall relationships. I’m assuming there will be far fewer Super Followers than regular Twitter followers. That will give me the opportunity to answer questions more throughly than I can on regular Twitter. Most of the answers will come in the evening cause we all have day jobs, right? Think of it as ”mentoring on demand!”

My goal with SuperFollowers is to build a better connection, one where I can perhaps help more and have a greater impact. I’m hoping it gives me a chance to mentor to a wider audience. It’s still new, we’ll see how it works. It’s a $5 dollar investment that may just be the extra “push” you need to get to where you want to be. I’d be honored to be able to help get you there. 

You can find more information by clicking the Super Follow button on my Twitter profile page IN THE TWITTER APP. http://twitter.com/leadtoday Give it a try if you’re so inclined, and if you are, be sure to let me know how I’m doing and how I can be of even more help. 

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