Goals are Intended to be Flexible

Did you set goals for 2017? I sure hope so because your chances for a successful 2017 increased ten-fold if you invested time in a serious goal setting process as the year began.

     

But once your goals are set you’re not done. Goals are meant to be flexible, changing as your circumstances change. That means you must review your goals on a regular basis, adjusting some, adding others and maybe even discarding those that no longer fit.

     

Only 25% of 2017 is left to accomplish the goals that you set forth earlier in the year. Now is a great time to conduct a review of your goals. 

 

What’s working and maybe even more importantly, what’s not. Has what’s important to you changed to the point that your goals need to change to stay in sync? Do your goals still seem realistic and obtainable? Are you on pace to achieve the things you hoped for when you set these goals? Are your priorities the same today as they were when you first wrote your goals?

     

These are all questions you should seriously consider asking yourself; even if the year is not going as planned, it’s not too late to make whatever adjustments are required in order to achieve the success you envisioned for 2017. 


Flex your goals for success! That’s how successful people achieve their goals.

Are You a Successbut?

I used to work with a guy who always seemed to be getting in trouble with his wife for working during “non work hours.” 

 

He would sneak into a different room after dinner to check his email only to hear her shout to him, “you’re not working in there are you?” I was always surprised to hear him talk about this because his office was right next to mine and I would hear her call him once in a while, most definitely during work hours. I was tempted to go into his office and say loud enough for her to hear me, “that’s not a personal call is it?” 

 

Apparently she was okay with him using work time for personal stuff but using personal time for anything related to work was strictly forbidden. 

 

I honestly don’t think that type of mindset works anymore. Let’s face it, technology, smart phones in particular, have burred the lines between “work hours” and personal time. I cross them ALL THE TIME. For my personal benefit. 

 

I see nothing wrong with taking a few minutes in the evening to check email and even shoot off a quick answer if need be. That helps me start my next day in the office faster because I don’t have a bunch of email to go through first thing. I’ll admit I’m luckier than some in that I enjoy my work and actually like the people I work with. Even if I didn’t however there would still be the benefit to me of not starting my day under the crush of unanswered email. 

 

I’ll look at my email on the weekend in case anything is going on that I need to see or in case a co-worker has a question I can help with. It seems perfectly normal to me. I also don’t have a problem taking a call from my wife or kids in the middle of a work day…that’s every bit as normal. 

 

But, and some would say this is a pretty big but, there are times when I am totally disconnected from work and my precious smart phone. I’m focused on my personal life, to the exclusion of everything else. 

 

Here’s another but…there are times when I’m totally focused on work. Some of the stuff I do is best done in a distraction free environment. So I create one for myself. 

 

It’s all about balance!

 

I once asked one of my mentors who was perhaps the most successful salesperson who ever lived, how he defined success. His one word answer was balance.

 

He went on to explain that while you could be successful in one area of your life without being successful in others, true success, or complete success, required balance. He believed, and I agree with him, that you are kidding yourself to say you’re a success when any part of your life is less than successful. It’s the type of success I call “successbut.” Its like, “I’m a success at work but…” or “I consider myself a true success except for….” 

 

If you’re a leader who expects your team to be available 24 hours a day everyday then you may have some success in your life but it’s most likely successbut. Your team will care more, they will do more, they will do it better, all of it, if you help them achieve balance in their life. 

 

Authentic Leaders help their people become successful….in all areas of their life. If you only help your people achieve successbut then your missing a key component of Authentic Leadership. 


Don’t miss out, find your own balance and then help your people find theirs too.

Success is no Accident

Success is no accident. Success is the result of hard work, perseverance, help from those around you and a solid plan. The more solid the plan, the better. Developing a plan for success increases your chances of success 100%. Yep, a plan doubles, at least, the likelihood of success. I find that statistic very interesting but here is one even more interesting, or scary depending on your point of view. 80% of people go through life with no actionable plan for success. 80%!

     

I’m pleased that everyone reading this has a real plan for success, one that truly drives their behavior. I must admit however that I am a little suspect that everybody reading this is indeed among that 20%. So let’s see if it’s true.

     

First let’s determine what an actionable plan is not: It is not, “I’m going to work harder” or “I’m going to work smarter” or any variation of the same. That is not a plan; it is a dream, a dream that turns into the nightmare of the same old thing.

     

A plan that succeeds has action built into it, the actions are very specific, and the actions have measurable standards that leave no doubt as to whether they have been accomplished. Each individual action has its own deadline, a deadline which is critical because you’ll never find “someday” on a calendar.

     

Here is an 8-Step Planning Process that has been proven time and again to help people achieve success if they are willing to put the plan into action:

 

1.  Clear picture of current situation – we must know where we are before we can know where we are going

 

2. A clear understanding and vision of the desired situation – specificity is a key here

 

3.  Development of short, medium and long range goals – it is perfectly okay to adjust your goals as circumstances change

 

4. Develop your program – how will you succeed – what will you sacrifice – remember success is not just about what you will START doing, often what you STOP doing is just as important

 

5. The investment you are willing to make (time & money) – the commitment of time is frequently harder to make than a financial commitment

 

6. Time Table – When will it all happen – just like it says, Time Table, specific dates and times, giving yourself a range of dates is giving yourself the opportunity to delay your success

 

7. Implement the total plan – no plan is more worthless than the plan never put into action

 

8. Follow-up – Check back often on how you’re doing – and while you’re checking back find someone that cares about you enough to hold you accountable to your plan, this is a lot of work and is almost impossible to accomplish alone

     

So there is your planning process, and before you start telling yourself you can succeed without doing all this “work” let me tell you something else: What you call success today will pale when compared to the success that is possible when you execute a real plan.

     

Your plan is not work, it is an investment and it is one of the greatest investments you can make because it is an investment in yourself. You matter, your success matters and if you will commit to a plan you will see results almost immediately. 


So, what’s your plan?

Are You a Carrot, an Egg or a Coffee Bean?

There is a great story about a young woman who went to her mother and told her about her life and how things were so hard for her. She did not know how she was going to make it and wanted to give up. She was tired of fighting and struggling. It seemed as if she solved one problem only to have a new one pop up almost instantly.

 

Her mother took her to the kitchen. She filled three pots with water. In the first, she placed carrots, in the second she placed eggs and in the last she placed ground coffee beans. She let them sit and boil without saying a word.  In about twenty minutes she turned off the burners. She fished the carrots out and placed them in a bowl. She pulled the eggs out and placed them in a bowl. Then she ladled the coffee out and placed it in a bowl. Turning to her daughter, she asked, “Tell me what do you see?”

     

“Carrots, eggs, and coffee,” the daughter replied. The mother brought her closer and asked her to feel the carrots. The daughter did and noted that they got soft. Her mother then asked her to take an egg and break it. After pulling off the shell, the daughter observed the hard-boiled egg. Finally, her mother asked her to sip the coffee. The daughter smiled, as she smelled its rich aroma. The daughter then asked. “What’s the point, mother?”

     

Her mother explained that each of these objects had faced the same adversity — boiling water — but each reacted differently. The carrot went in strong, hard and unrelenting. However after being subjected to the boiling water, it softened and became weak. The egg had been fragile. It’s thin outer shell had protected its liquid interior. But, after sitting through the boiling water, it’s inside became hardened. The ground coffee beans were unique however. After they were in the boiling water they had changed the water.

     

“Which are you?” she asked her daughter. “When adversity knocks on your door, how do you respond? Are you a carrot, an egg, or a coffee bean?”

     

That’s a fair question for all of us. When “stuff” happens, how do you respond? Do you get weak in the knees? Maybe hard headed or worse, hard hearted? Or do you take control and change the very circumstances that created the challenge in the first place?

 

Every successful person has overcome challenges on the road to success. Many people who failed were just a few steps away from success and only needed to push ahead a little more to succeed. In both cases their outcomes weren’t determined by the challenges they faced but by how they responded to them. 

 

The next time you’re tempted to quit think about why you started and then think about how you’re going to change the circumstances to eliminate that temptation. 

Are You All In?

There are lots of things that can slow down your progress towards success and the more of them that you accept responsibility for the better. 

 

If you’re thinking that some of those things or maybe even the majority of those things are just “bad luck” then you should know that most bad luck comes straight out of bad decisions and worse choices. 

 

Here’s the deal…until you accept complete responsibility for both your success and shortcomings YOU will be slowing down your own progress towards success. You must be all in for your best chance at success.

 

Lots of people are credited with quotes about making your own good luck by working hard. I believe that to be true. But you don’t hear too much about making your own bad luck by not working hard. You almost never hear anything about creating “bad luck” by consistently making bad choices and hair brained decisions. 

 

But that’s every bit as true as the quotes about good luck. We make our “luck” both good AND bad.

 

If success is going to be in your future then you must accept 100% responsibility for everything you say, think and do today. Everything!

 

If some of those things that you say, think and do today are holding you back then YOU must make the decision to change. No one can change you, you can only change yourself. Real change, the kind that can lead to improvement must begin with you.

 

Again I tell you that YOU must be willing to accept 100% responsibility for every decision you make and every action you take… or don’t take.

 

Blaming others for your decisions and actions prevents you from learning from them. It prevents you from growing and it lessons your chance at ultimate success.

 

Please don’t tell me, and most importantly never tell yourself, that you didn’t want to do the things you did but someone made you. No one can make you do anything that you do not want to do. Now, before you start disagreeing with that let me explain. You have almost certainly done some things you would have preferred not to do but someone or something found a way to make you decide to do it.

 

They may have threatened you, maybe they tricked you or maybe they gave you some sort of incentive but in any event, YOU choose to to it rather than the alternative that seemed even less pleasant to you. 

 

You made a choice. 

 

Most of my bad choices were not about doing bad things, they were (and are) about doing nothing. I delay, I hesitate or I downright procrastinate. Usually because it’s easier than doing what I should be doing. So I don’t do what I should, I do nothing instead. 

 

Lots and lots of people are just like me in that regard. We think we can do it later but discover again and again that later all too often becomes never. 

 

I’ve absolutely missed some opportunities in life but you know what? Those were MY choices not anyone else’s. I attribute whatever success I’ve had to the fact that I’ve never blamed someone else for the decisions and choices I’ve made. I’ve never given up the power to improve but failing to accept responsibility for my actions. 

 

Your own chances for success go way way way way up when you accept complete and total responsibility for BOTH the good and bad choices and decisions you make everyday. 


Blaming someone else for what happens to you makes someone else responsible for your success and that my friends rarely turns out well.

When Goals Matter – Part Five

I’ve asked hundreds of salespeople through the years about their goals for an upcoming year and a common answer is “I’m going to sell more.” When I ask how they are going to do that the most common answer is, “I’m going to work harder.” 

 

I know that neither is likely to happen, not because they don’t want them to but wanting to sell more and pledging to work harder are not goals. At best they are hopes. At worst they are just lies we tell ourselves so we can more convincingly tell them to our bosses later.

 

They aren’t goals because they lack most if not all of the elements of the SMART method of goal setting. But most of all they completely lack specificity. Sell more? Wow, what salesperson doesn’t want to sell more? 

 

The obvious question is how much more but even that answer would be missing the specificity to truly be considered a goal.

 

At the end of this post you’ll see an example of a goal-setting form designed to promote the type of specificity required to set true goals. 

 

Pay close attention to every area. Your deadline to accomplish the goal is critical but so is the start date. Successful people know that “someday” is not a start date and neither is tomorrow. Write down the date and even the time of day on that date that you will begin. That’s specificity! 

 

When thinking about the investment you’re willing to make to achieve your goals think in terms of more than mere money. What amount of time are you willing to invest to achieve these goals, money is often the easy part. Time is usually harder to come by, that’s why I stressed “stop goals” earlier in this series. When considering the challenges you’ll face and how you will overcome them think also about who will help you. 

 

It’s not a weakness to ask for help and it’s not a bad idea to have that help lined up before you need it. 

 

Lastly, how will you know when you have achieved your goal? Is it really measurable? You absolutely have to be honest with yourself here or the whole goal-setting process is worthless. So be honest! 

 

Don’t forget to spell out what your first step will be. Starting is very often the hardest part of all. Once you get going you have the opportunity to build a little momentum. There’s nothing wrong with starting small, a little momentum is far better than none at all. So get going! 

 

Never ever forget, these are your goals. Pay no attention to the negative people who may just be afraid of your possible success. Listen to those who have your best interest in mind but always make your own decisions. 

 

Decide today that you will be unstoppable in pursuit of your goals and you will not be stopped. You will achieve the life you want and you’ll do it your way. I’d call that a pretty good definition of success! 

 

So, here’s the very simple form to guide yourself towards achieving the life you want:

 

 

 

Using the SMART formula, determine the goals that will help you reach your Vision/Mission.

 

Goal #1   Long-term   Intermediate   Short-term   (circle one)

 

 

Deadline to accomplish:

 

 

Start Date:

 

 

Investment I’m willing to make:

 

 

What challenges will I face?

 

 

How will I overcome these challenges?

 

 

How will I measure my progress?

 

 

The first step I will take is: 


The Need for Feedback

Some people want feedback on their performance and some people don’t. But if you’re a leader you need to understand this basic fact: ALL people NEED feedback. At least if their performance is going to improve in any significant way.

 

As a leader it is vital that you provide that feedback if you want your people to grow. By the way, if you don’t want you people to grow then stop calling yourself a leader. Just sayin’.

 

This feedback must be fairly consistent and very specific. It can be “scheduled” like during an annual review but it can also be spontaneous, occurring in the moment that you think feedback would be helpful. I should also point out here that if you are providing feedback only during those scheduled annual reviews you’re likely not providing your people with nearly enough feedback to be truly helpful. 

 

Let’s talk about specific feedback. “You need to improve” is NOT feedback, that’s criticism. Feedback involves much more detail. Be as specific as possible about where and how the improvement must occur. Let your people know how you will determine if the improvement has happened. Provide a timeline on when the improvement needs to happen and set a specific date and time to provide updated feedback to confirm that you’ve seen the required change. 

 

Do not ever tell someone they need to improve in a particular area by the end of the month and then leave them wondering if you think their improvement has been sufficient. You need to follow up with additional feedback.

 

I wonder sometimes if the reason so many “leaders” are poor at providing feedback is that they feel giving feedback could lead to confrontation. If you’re a leader who feels that way it could be because you see feedback as something you only provide when improvement or corrective action is required. However, the best leaders provide feedback in all circumstances, bad and good! 

 

It seems most every leader understands the some sort of feedback is required when improvement is needed. What many forget is the it’s also great to provide feedback when things are going well. When you give feedback for a job well done you reinforce the successful actions of your entire team, even if the feedback was provided to a single individual. Feedback for successful actions also needs to be specific, “nice job” barely qualifies as a compliment much less feedback. Tell the person WHY it was a nice job, share with them specifically where they went right and encourage them to continue the effort.

 

A couple of key points here; obviously feedback given to promote corrective action or improvement is best given in private, between you and the person you’re trying to help. Feedback for positive reinforcement can and probably should be given publicly to display a model of successful effort. 

 

Now, back to where we started, some people want your feedback and some people will “resist” your feedback so don’t attempt to force your people to drink from the well of feedback rather inspire them to have a mighty thirst for it. 

 

You inspire them to thirst for feedback by showing them you truly care. By showing them that you have THEIR best interests in mind. 

 

When your people know the feedback is intended FOR them and not directed AT them they will likely become much more receptive. 


One last thing for those of you on the receiving side of feedback. I’ve never in my life received negative feedback. The feedback I received may well have been intended to be negative, I simply refused to receive it that way. That’s a choice and it’s one I would encourage you to make as well.