Always be Learning

Successful people learn something new almost every single day. The most successful people use what they learn. 

Never in the history of humanity has it been easier to learn. Information is everywhere. 

New data suggests that 1.2 Zettabytes of information (1.3 trillion gigabytes) is now stored in cyberspace – which amounts to 339 miles of fully-loaded iPads stacked to the sky.

The information base is growing so quickly that researchers say a state of “persistent uncertainty” exists and that there are no exact numbers, only educated guesses. So I guess it could be 340 miles of iPads. 

Now, there is one tiny little caveat; not everything you find on the internet is true. I know that may come as a shock to some people but the fact that not everything on the internet is true is in fact actually true. But still, there is a ton of valuable information available, more worthwhile information than ever before, all you have to do is click.

Despite the unprecedented explosion of available information there remains one substantial barrier to learning. That barrier is called want. If you don’t want to learn you’ll find it very difficult to learn. You can be required to attend a class, you can even be forced to listen to the instructor but no one can make you learn, no one that is except you.

People decide to learn for a variety of reasons, some need a new skill or additional knowledge for their job. Others simply want to stay up to date on new technology or brush up on changes in their industry. Some people just have a need to grow intellectually and are constantly looking for ways to broaden their horizons. They seek to understand not just “what is” but “why it is.” 

Some people believe it’s their employer’s responsibility to provide them the skill and knowledge they need to succeed. It’s great when you work for a company that offers training and education but successful people understand that their success is up to them, not their employer.

This is somewhat of a generalization but by and large, leaders are learners. If education is provided they take it, if it’s not they make it. They seek out advice, coaches, mentors, and additional training and education. 

Leaders learn for a purpose, they understand how much and how fast they need to learn something. They, as Stephen Covey said, “begin with the end in mind” and envision how they will use their new knowledge or skill. Leaders know their objective for learning and they create for themselves a vivid picture of the benefits of obtaining that additional knowledge.

Successful learners know that they can learn as much or perhaps even more by failing then they can by always succeeding. Whenever you take on a new task or challenge you’ll possibly be tripped up and fall along the way. Don’t look at the fall as failure, look for the lesson in the fall on the way down. Use that lesson to push yourself back up. Ultimately it’s those falls and the ability to get back up that will make you a success. “Successful falls” also encourages more risk taking and more learning in the future. 

A truly successful day should include learning. Don’t let your day end without gaining at least a nugget of new information that you can use to grow your personal knowledge bank.

That stack of iPads is growing this very minute, you might as well get in on the action and learn!

 

Don’t Worry About Mistakes and Problems

Mistakes and problems have much in common. One (mistakes) will very often cause the other (problems). No one likes either, we complain about problems and we dislike mistakes, so much so that we often refuse to admit making one. 

The other thing that mistakes and problems have in common is that less successful people seem to dwell on them. They linger much longer than is required to learn from a problem and sometimes they hang onto a mistake (usually someone else’s) as if it were a treasured heirloom. 

Successful people learn from their mistakes. The most successful people learn from the mistakes of others. Successful people see a problem as something to be tackled and overcome. The most successful people see a problem for what it is, an opportunity to come out of a situation better than they went into it.

Some people worry about problems, successful people worry about how to solve them. The most successful people don’t worry….. they know mistakes and problems will happen and they develop plans, in advance, to correct and overcome them.

The most successful people also know this simple fact: you are unlikely to ever fix a mistake you won’t admit was made and you’ll never overcome a problem you refuse to acknowledge exists. 

Dale Carnegie said that when we make a mistake we should admit it “quickly and emphatically.” Denying your mistake is another mistake; it makes it hard for others to help you. When we accept our part in a mistake and acknowledge it then others can be more willing to help us fix it. 

That means that the first step in fixing a mistake is admitting it. Acknowledge it, be specific, be honest and straightforward. Be brief as well, you’re admitting a mistake not making a speech. There is no need to make the mistake bigger than it is as a show of contrition. Accept your responsibility, apologize if an apology is called for and move on.

Problems for the most part are dealt with “automatically.” You see a problem, something doesn’t work right, you either fix it or get it fixed. You run out of something around the house you go and get more.  Most people deal with problems all the time, the little ones we don’t even really call a problem. By the way, if you have a solution it is in fact NOT a real problem.

What are real problems however are the situations that we don’t know how to deal with. Problems may also be something we do know how to deal with but it’s too unpleasant or uncomfortable for us to tackle. So we avoid it. 

There are lots of good problem solving strategies to be found on the web but let me offer you the most important one here.

Do not ignore any problem hoping it with go away on it’s own. Do not hope “no one notices” or “no one finds out.” Somebody will notice and somebody will find out. Big problems were once just little problems that were ignored or hidden. Problems do not normally fix themselves. Problems do not magically disappear and they do not typically grow smaller. 

Delay and procrastination are the fertilizers that little problems need to grow into big ones. Solve the problem the moment you know how to solve the problem, once you have a solution there is no logical reason to delay.

The most successful people don’t fertilize their problems, they eradicate them! How about you?

 

Encouraging Mistakes

I’m not a big fan of mistakes. That might surprise the people who know me best since they also know I make a lot of them.

I make a lot of mistakes because I make a lot of decisions. Mine are mistakes of action and they can be fixed, usually with just a small adjustment. Often, people don’t even realize I made the mistake at all.

Some people believe they can avoid mistakes by not making decisions. They fact is, not making a decision is a decision, it’s a decision to do nothing and it’s almost always the wrong decision. Deciding to do nothing is a huge mistake, it’s a mistake of inaction and it’s often much harder to fix than a mistake of action.

The most successful leaders make a decision the moment that they have the facts required to make it. They make good decisions because they have made a lot of them and they learned as much from the bad ones as they did the good ones.

I get asked from time to time about the best way to help young leaders learn to make decisions. My answer is nearly always the same – let them make decisions!

No one can learn how to make good decisions just by watching someone else do it. If you’re a leader hoping to build future leaders then you need to let your people make decisions. Even some bad ones!

Get out of the way and let them decide. Let them be wrong and let them fix their mistakes. Let them learn from THEIR experience and allow them to build self-confidence by doing… and redoing if that’s what it takes. 

I’m not suggesting any leader stand by and let their people make decisions with potentially devastating consequences, but let them make small decisions and grow their way to bigger ones.

Lead by ensuring they find the lesson in every mistake they make and lead further by helping them develop a plan to make a better decision next time. 

The ability to recover from a mistake or a poor decision can be a great encouragement to your younger leaders. Authentic Servant Leaders don’t use mistakes to criticize their people, they use them to coach and encourage their people. 

It all comes down to this: as a leader, do you have a spirit of criticism or a spirt of encouragement? One forces compliance and one builds commitment. 

One works and one doesn’t. Which one are you?