Tag Leadership

Igniting the Spark: How Great Leaders Keep Their People Motivated

Steve Keating Leave a comment

People are naturally motivated!

At some point in most leadership presentations I do, the topic of motivation comes up. I am quick to point out that basic fact that people begin life totally motivated. If you don’t believe that, I challenge you to keep up with a few 4-year-olds for a day. They are highly motivated, although I know little about what motivates them, they are excited to be doing almost everything.

But life takes its toll on even the most motivated people. “Stuff” happens that makes us question why we do what we do. We begin to wonder if there is any point to “giving it our all” when it feels like we don’t get much in return.

That doesn’t make us bad people; it just shows we are human. While a 4-year-old might not need a reason to be motivated, adults absolutely do need a reason. We need a reason to keep going when life is laughing at our plans. We need someone or something to counteract the beatdown that living can sometimes give us.

So when leaders tell me their people are unmotivated, I remind them that they weren’t always that way. At some point in their life, they were highly motivated. Until life got ahold of them. Maybe “life” included dead-end jobs, bad bosses, relationships gone wrong, or just a run of bad luck. Whatever their life was made of, it robbed them of an essential ingredient of success—motivation.

Motivation isn’t a one-time injection; it’s a living, breathing component of a thriving workplace that requires consistent care and attention. A truly great leader understands that their primary job is not just to manage tasks but to inspire people.

So, how can you, as a leader, consistently fuel the passion and drive of your team? It starts with looking beyond the paycheck and connecting with what truly drives human behavior: autonomy, mastery, and purpose.

Here are four core strategies you can implement today to help your people stay motivated and engaged.

Connect Their Work to a Larger Purpose

Many people feel like small cogs in a large machine. They perform tasks without truly understanding how their efforts contribute to the bigger picture. This can be a huge motivation killer.

The Leader’s Action:

Communicate the “Why”: Regularly articulate the company’s mission and vision, and, more importantly, explicitly show how your team’s daily work directly impacts that mission. Turn routine tasks into meaningful contributions.

Share Success Stories: Don’t just celebrate project completion; celebrate the impact of the work. Did a new product feature save customers time? Did a marketing campaign lead to a new charitable partnership? Connect their output to a positive result.

Empower Them with Autonomy and Ownership

Micromanagement is the quickest way to extinguish an employee’s internal fire. People are naturally more motivated when they have control over their work and feel trusted to make decisions.

The Leader’s Action:

Delegate Authority, Not Just Tasks: Give employees ownership over projects and let them decide how to achieve the desired outcome. Focus on setting clear goals (the “what”) and deadlines, then step back and let them use their expertise.

Encourage calculated risk-taking: Create a psychologically safe environment where making a mistake is viewed as a learning opportunity, not a career-limiting event. This encourages innovation and proactive problem-solving.

Invest in Their Growth and Upskilling

Stagnation breeds boredom. High-performing individuals are driven by a desire to get better at what they do and to continually acquire new skills. As a leader, you are their gateway to professional development.

The Leader’s Action:

Provide Growth Opportunities: Offer training, workshops, and mentorship. Even better, offer “stretch assignments” that challenge them to move beyond their comfort zone and develop new competencies.

Tailor Development Plans: Don’t use a one-size-fits-all approach. Take the time during regular one-on-one meetings to discuss their long-term career aspirations and align their current work or training opportunities with those goals.

Practice Consistent, Authentic Recognition

While big bonuses are nice, consistent, specific, and sincere recognition often has a more profound and lasting impact on motivation. People need to know their efforts are seen and valued.

The Leader’s Action:

Be Specific with Praise: Instead of a generic “Good job,” try, “The way you handled that client’s objection in the meeting was excellent—it showed great composure and saved the deal.” Specificity shows you were paying attention.

Acknowledge Effort and Results: Recognize the effort put into a difficult task, even if the result wasn’t perfect. This encourages persistence. When the results are stellar, celebrate them in a way that aligns with the individual (some prefer a public shout-out; others a private note).

Simply Say “Thank You”: A sincere, personalized expression of gratitude is one of the most underutilized, yet powerful, tools in a leader’s toolbox.

Ultimately, motivation isn’t something you give to your people; it’s something you bring out of them by designing an environment where they feel respected, challenged, and connected to something greater than themselves. Step up, be present, and watch your motivated team achieve extraordinary things.

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How Leaders Can Tamp Down Rumors in Their Organizations

Steve Keating 1 Comment

I’ve never known a leader who likes rumors running amok in their organization. They complain about them while totally unaware that, frequently, it is their poor communication skills that may actually be causing many of the rumors.

The good news is that if they are the cause, they can also be the solution.

Rumors are like wildfires, and most often, firefighters use water to stop the spread of the fire. Water is the enemy of fires. Authentic leaders know that one of the fastest ways to stop the spread of rumors is with information. Information is the enemy of rumors.

Absent real information, rumors spread quickly, causing damage, often before anyone realizes, and are difficult to fully extinguish once they take hold. In any organization, rumors can erode trust, lower morale, and distract people from their real work. For leaders, allowing rumors to run unchecked can quietly undermine credibility and culture.

But proactive leadership can prevent most rumors from spreading and limit the impact of those that do. Here’s how authentic leaders can tamp down rumors before they damage the organization.

Understand Why Rumors Start

Before tackling rumors, leaders need to understand why they arise in the first place. Most workplace rumors don’t begin with malicious intent — they’re often the result of uncertainty, poor communication, or a lack of trust.

When people don’t have access to accurate information, they fill in the blanks themselves. If leadership doesn’t provide clarity, the rumor mill will. In other words, rumors thrive in silence.

Common triggers include:

Organizational changes such as layoffs, promotions, or restructuring.

Leadership turnover, which creates anxiety about direction and stability.

Perceived unfairness, when team members feel decisions aren’t transparent or consistent.

Lack of information, when communication from leadership is sparse or confusing.

Understanding these roots helps leaders attack the real problem — not just the symptom.

Communicate Early and Often

The best way to stop rumors is to prevent them from starting. Consistent, transparent communication is the most powerful rumor deterrent a leader has.

When people are informed, they have less need to speculate. Even if the news isn’t great, sharing it honestly builds trust and reduces the chances of misinformation spreading.

Leaders should:

Share updates promptly. Don’t wait until you have every detail. A simple message like, “We’re still gathering information, but here’s what we know so far,” shows openness.

Establish regular communication rhythms. Weekly emails, team huddles, or Q&A sessions can help employees feel “in the loop.”

Clarify the ‘why.’ People are less likely to invent their own stories when they understand the reasoning behind decisions.

It’s not about overcommunicating — it’s about creating an environment where team members know leadership will tell them the truth, even when the truth is incomplete.

Be Visible and Approachable

Leaders who stay distant or hidden create a vacuum where rumors can grow. Visibility, both physical and emotional, is a quiet but powerful rumor suppressant.

When the team regularly sees and interacts with leaders, they’re less likely to believe or spread unverified information. It’s easier to trust someone you actually know.

Ways to be more visible include:

Walk the floor or check in virtually to maintain informal contact.

Encourage open-door conversations. Make it easy for employees to ask questions directly.

Show genuine curiosity about how people are doing and what they are hearing.

Leaders who are approachable often hear rumors early, when they’re still small and easier to address.

Confront Rumors Directly — But Calmly

Ignoring a rumor doesn’t make it go away. Once misinformation starts to spread, leaders must address it quickly and directly—but without defensiveness.

If you hear a rumor gaining traction, calmly set the record straight. Be factual, brief, and professional. Overreacting can draw more attention to the issue, while underreacting allows it to persist.

A good response might sound like:

“I’ve heard some speculation about possible layoffs. Let me be clear—no layoffs are planned at this time. If that changes, you will hear it directly from me.”

This approach reassures the organization and shows that leadership is aware, in control, and committed to honesty.

Strengthen Trust Across the Organization

Rumors can only thrive where trust is weak. In environments built on integrity and respect, employees are far less likely to believe or spread unverified information.

Leaders build that trust through consistent behavior over time.

Keep promises. When you say you will share updates, do it.

Treat people fairly. Perceived favoritism fuels resentment—and rumors.

Admit mistakes. Owning errors shows authenticity and sets a powerful example.

When team members trust leadership, they naturally give leaders the benefit of the doubt—even when information is incomplete.

Empower Employees to Stop Rumors Themselves

Leadership can’t monitor every hallway conversation or Slack thread. That’s why building a culture of responsibility is essential.

Encourage your team to verify information before repeating it. Remind them that spreading unverified stories hurts everyone, including the organization’s reputation and morale.

You can model this behavior by saying things like:

“I don’t know if that’s accurate — let’s confirm it before sharing.”

When leaders use this kind of language consistently, it becomes part of the organizational culture. People learn to pause, check, and think before passing along gossip.

Use the Power of Listening

Sometimes the best way to tamp down rumors isn’t by talking — it’s by listening.

If a rumor is circulating, it often signals underlying fear, confusion, or dissatisfaction. Leaders who take the time to listen can uncover what’s really bothering people and address it directly.

Ask questions such as:

“What are you hearing that concerns you?”

“What’s making people uneasy right now?”

“What information do you wish you had?”

By listening deeply, leaders turn potential rumor-fueled chaos into an opportunity for better understanding and connection.

Lead by Example

Finally, leaders must model the behavior they want to see. If leaders speculate, share half-truths, or discuss confidential matters casually, they send the message that gossip is acceptable.

Demonstrate discretion. Share only verified information, and be clear about what is still unknown. Over time, team members will mirror this disciplined approach.

Final Thoughts

Rumors are inevitable in any organization — but their power isn’t. With consistent communication, visible leadership, and a culture built on trust, leaders can prevent most rumors from ever taking hold.

The key is to remember that rumors don’t just reflect poor communication; they reflect unmet emotional needs for clarity, security, and trust. When leaders meet those needs through openness and empathy, they don’t just tamp down rumors — they build stronger, more resilient organizations where truth travels faster than gossip.

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How to Evaluate Yourself as a Leader: A Practical Guide to Self-Assessment

Steve Keating Leave a comment

Leadership is a never-ending journey of growth. It requires self-awareness, adaptability, and a commitment to continuous improvement. That’s why evaluating yourself as a leader is so crucial to your long-term success. Self-evaluation is a powerful way to identify your strengths, uncover areas for development, and ensure you’re effectively guiding your team toward success. In this post, we’ll look at practical steps to assess your leadership skills, reflect on your impact, and set a course for growth.

Why Self-Evaluation Matters for Leaders

Self-evaluation is more than just a personal check-in; it’s a proactive step to align your actions with your values and goals. By regularly assessing your leadership, you can:

• Gain Clarity: Understand how your behaviors and decisions impact your team.

• Build Trust: Demonstrate accountability by recognizing and addressing your weaknesses.

• Drive Growth: Identify opportunities to enhance your skills and leadership style.

• Inspire Others: Model self-reflection, encouraging your team to grow alongside you.

Let’s dive into a step-by-step guide to evaluating yourself as a leader.

Step 1: Define Your Leadership Values and Goals

Before you can evaluate your performance, you need a clear benchmark. Start by reflecting on your core leadership values and goals:

• What kind of leader do you want to be? Are you aiming to be collaborative, decisive, empathetic, or innovative? Perhaps all of the above? Write down 3-5 core values that define your leadership philosophy.

• What are your goals? Consider both short-term objectives (e.g., improving team communication) and long-term aspirations (e.g., fostering a culture of innovation).

• How do these align with your organization’s mission? Ensure your personal leadership goals support the broader vision of your team or company.

Action Tip: Create a “Leadership Mission Statement” that encapsulates your values and goals. For example: “I strive to lead with empathy and clarity, empowering my team to achieve excellence while fostering a culture of trust and collaboration.” Post your mission statement where others can see it. That will help create accountability and build a bridge to step 2.

Step 2: Seek Feedback from Others

Self-evaluation is incomplete without external perspectives. Others can provide insights into how your leadership is perceived and its impact on the team. Here’s how to gather meaningful feedback:

• Ask for 360-degree feedback: Collect input from peers, direct reports, and supervisors. Use anonymous surveys or one-on-one conversations to encourage honesty.

• Ask specific questions: Instead of vague prompts like “How am I doing?”, ask targeted questions such as:

• “What’s one thing I do well as a leader?”

• “What’s one area where I could improve my support for the team?”

• Listen without defensiveness: Approach feedback with an open mind, focusing on growth rather than justification.

Action Tip: Use a tool like Google Forms or a platform like SurveyMonkey to create a simple, anonymous feedback survey. Schedule follow-up discussions with your team to clarify feedback and show your commitment to acting on it.

Step 3: Assess Your Emotional Intelligence (EQ)

I’m really close to saying that EQ is even more important for a leader than IQ. That’s because emotional intelligence is a cornerstone of effective leadership. It involves self-awareness, self-regulation, empathy, and relationship management. To evaluate your EQ:

• Self-Awareness: Reflect on how well you understand your emotions and their impact on your decisions. Do you recognize when stress or frustration affects your leadership?

• Self-Regulation: Consider how you handle challenges. Do you stay calm under pressure, or do you react impulsively?

• Empathy: Ask yourself how well you understand and respond to your team’s needs. Do you actively listen and show genuine care for their perspectives?

• Relationship Management: Evaluate your ability to build trust, resolve conflicts, and inspire collaboration.

Action Tip: Take an online EQ assessment, such as the Emotional Intelligence Appraisal by TalentSmart, or journal about a recent leadership challenge to analyze how your emotions influenced your actions.

Step 4: Review Your Decision-Making and Results

Leadership is often judged by outcomes. Evaluate your decision-making process and the results of your leadership:

• Decision-Making Process: Are your decisions informed, inclusive, and aligned with your values? Do you seek different perspectives before acting?

• Impact on Team Performance: Look at measurable outcomes, such as team productivity, morale, or project success. Have your actions led to positive results?

• Adaptability: Reflect on how you handle change or uncertainty. Do you pivot effectively when faced with challenges?

Action Tip: Review a recent project or initiative you led. Write down what went well, what didn’t, and one decision you would approach differently next time. Use this to identify patterns in your leadership style.

Step 5: Evaluate Your Communication Skills

Effective communication is critical for leadership success. Assess how well you convey ideas, listen, and encourage open dialogue.

• Clarity: Do you articulate goals and expectations clearly? Are your instructions easy to understand?

• Active Listening: Do you genuinely listen to your team’s ideas and concerns, or do you dominate conversations?

• Feedback Delivery: Are you constructive and specific when providing feedback? Do you balance praise with areas for improvement?

Action Tip: Record a team meeting (with permission) or ask a trusted colleague to observe your communication style. Note areas where you excel or could improve, such as body language or tone.

Step 6: Reflect on Your Team’s Growth and Engagement

A leader’s success is tied to their team’s growth and motivation. Evaluate how you are fostering a positive and productive environment:

• Team Development: Are you providing opportunities for your team to learn and grow? Do you delegate effectively to build their skills?

• Engagement: Are team members motivated and committed? Do they feel valued and empowered?

• Culture: What kind of culture are you creating? Is it inclusive, collaborative, and aligned with your values?

Action Tip: Conduct a “stay interview” with team members to understand what keeps them engaged and what could improve their experience. Use their insights to assess your impact as a leader.

Step 7: Set Goals for Improvement

Self-evaluation is only effective if it leads to action. Based on your reflections and feedback, identify 1-3 areas for improvement and create a plan:

• Be Specific: Instead of “I’ll be a better communicator,” aim for “I’ll practice active listening by summarizing team members’ points in meetings.”

• Set Measurable Goals: For example, “I will implement monthly one-on-one check-ins with my team to improve engagement.”

• Seek Resources: Consider leadership training, books (e.g., The Five Dysfunctions of a Team by Patrick Lencioni), or a mentor to support your growth.

Action Tip: Create a 30-60-90-day plan outlining specific actions you will take to improve. Review your progress regularly to stay accountable.

Step 8: Make Self-Evaluation a Habit

Leadership evaluation isn’t a one-time task—it’s an ongoing practice. Build self-reflection into your routine:

• Daily Reflection: Spend 5 minutes at the end of each day journaling about a leadership moment—what went well and what could be better.

• Monthly Check-Ins: Revisit your leadership mission statement and goals to ensure you’re on track.

• Annual Deep Dive: Conduct a comprehensive self-assessment, including 360-degree feedback, to measure your growth over time.

Action Tip: Use a journal or app like Evernote to track your reflections and progress. Set calendar reminders for monthly and annual check-ins.

Final Thoughts

Evaluating yourself as a leader requires honesty, humility, and a commitment to growth. By defining your values, seeking feedback, assessing your emotional intelligence, and reflecting on your impact, you can gain a clear picture of your strengths and areas for improvement.

The goal isn’t perfection but progress—each step you take toward becoming a better leader inspires your team and drives meaningful results. As you become a more effective leader, your team becomes more effective as well. And never forget, not even for a moment, that your leadership is not about you; it’s ALL about the people you lead.

So, take the first step today: carve out 15 minutes to reflect on one aspect of your leadership, such as how you handled a recent challenge. Then, commit to one small action to improve. Your team—and your future self—will thank you for it.

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The Power of Perspective: How to Keep Life’s Challenges in Check

Steve Keating Leave a comment

Sometimes we get so overwhelmed that everything seems to set us off. A tough critique at work, a spat with a friend, a never-ending to-do list—suddenly, the world can feel like it’s crashing down. But the truth is, most of what stresses us out are just small pieces of a much larger, more complex puzzle.

Learning how to keep things in perspective isn’t about ignoring problems; it’s about developing a mindset that prevents minor setbacks from hijacking your overall well-being.

I’m a big believer in living in what Dale Carnegie called, “Day-Tight Compartments.” Living each day in its own 24 hours. That means not allowing yesterday’s “stuff” to impact today’s efforts. It means not over-worrying about tomorrow’s events at the cost of today’s happiness and productivity.

Living in Day-Tight Compartments is the superpower that lets you navigate storms without sinking your entire ship.

Here are a few practical strategies you can use to zoom out and regain your footing when life feels too big and your Day-Tight Compartment starts to get a little leaky.

1. The 10/10/10 Rule

When you’re facing a stressful decision or a major upset, try asking yourself these three simple questions:

How will I feel about this in 10 minutes? (Immediate impact)

How will I feel about this in 10 months? (Mid-term impact)

How will I feel about this in 10 years? (Long-term impact)

Most of the things that cause immediate distress—that awkward email, a spilled coffee, a missed deadline—will have zero emotional weight in 10 months or 10 years. This exercise instantly shifts your focus from the current drama to the long-term reality, often shrinking the problem down to its true, manageable size.

2. The “Worst-Case Scenario” Check

Our minds are masters of catastrophizing. When we feel anxious, we often jump straight to the most dramatic, scary outcomes without checking the facts.

Next time you feel a worry spiraling, take a moment to define the absolute worst-case scenario. Write it down. Then, ask yourself two more questions:

How likely is this truly to happen? (Be honest, not fearful.)

If it did happen, what is the absolute minimum I could do to recover?

By confronting the “worst” and creating a fallback plan, you strip away its power. You realize that even if the worst happens, you would be okay, and you have the resourcefulness to handle it. You move from panic to planning. This will take a ton of weight off your shoulders.

3. Embrace the “Circle of Concern vs. Circle of Influence”

This concept, popularized by Stephen Covey, is critical for reducing stress over things you cannot control.

Circle of Concern: Everything you worry about—the economy, the weather, what others think of you, a coworker’s bad mood.

Circle of Influence: The things you can actually do something about—your effort, your attitude, your boundaries, and how you spend your time.

When stress hits, identify what part of the problem falls into your Circle of Influence. Don’t waste energy fretting over the weather (Concern); focus on bringing an umbrella (Influence). By dedicating your time and energy only to what you can control, you become more effective and less burdened.

4. Practice Gratitude Daily

It sounds almost silly, but a consistent gratitude practice is one of the most powerful tools for perspective. When you focus on what you lack or what went wrong, you narrow your vision. Gratitude forces you to widen it.

Take three minutes every morning or evening to list three specific things you are genuinely grateful for. It could be your morning coffee, a good night’s sleep, or the support of a friend.

This simple act reminds you that even on a bad day, your life is filled with existing good things—and the minor setback you’re currently facing doesn’t invalidate any of them. It puts your troubles into a richer, fuller context, which tends to shrink them.

A Final Thought: You Are More Than Your Problems

Remember that you are not your immediate circumstances. Hope is the understanding that our current circumstances are very unlikely to be our permanent circumstances. A bad day is a single data point, not a complete picture of your life. That means we always have hope. When you feel trapped by a current challenge, step back, breathe, and use one of these tools to zoom out.

The ability to keep things in perspective isn’t a trait you’re born with; it’s a skill you build, day by day, worry by worry. Start practicing today, and watch how much smaller and easier to manage your challenges become.

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How to Be More Valuable to Your Employer

Steve Keating Leave a comment

I’m a little surprised by how often I’m asked by people how to ask for a raise. I don’t normally answer a question with a question, but in this circumstance, I do it anyway. The question I ask is, “Do you deserve a raise?”

I get a variety of answers to that question. Many people say, “well, I need one.” This is where the frustration begins to set in for them. Because my reply is that if I’m your employer, I could care less that you think you need a raise.

I then ask them to explain to me, with a pretty good level of specificity, why they deserve a raise. I want them to tell me what they have done to make themselves more valuable to their employer.

It is my belief that no one is entitled to a raise they didn’t earn just because they have been with a company for a certain period of time.

Consistently increasing the value you bring to your employer is the fastest way to earn a raise. Increasing your value helps you stand out from your colleagues and coworkers. Standing out as a valuable employee not only helps you earn a raise, it can open doors to career growth, job security, and personal fulfillment. Becoming indispensable to your employer isn’t about working harder—it’s about working smarter, aligning your efforts with the company’s goals, and consistently demonstrating your worth.

Here’s a practical guide to increasing your value at work, with actionable steps you can start implementing today.

Understand Your Company’s Goals and Priorities

To be truly valuable, you need to align your work with what matters most to your employer. Take time to understand your company’s mission, vision, and current objectives. Are they focused on increasing revenue, improving customer satisfaction, or streamlining operations? Knowing this helps you prioritize tasks that directly contribute to those goals.

Actionable Steps:

Ask questions: In team meetings or one-on-ones, inquire about the company’s short- and long-term priorities.

Read up: Review company reports, strategic plans, or public communications (e.g., investor updates or press releases) to grasp the bigger picture.

Align your work: Frame your contributions in terms of how they support key objectives. For example, if customer retention is a priority, focus on delivering exceptional service or suggesting process improvements.

Example: If your company is pushing for digital transformation, volunteer to learn a new tool or platform that supports that initiative, like mastering a CRM system or analyzing data to improve decision-making.

Develop In-Demand Skills

Employers value employees who bring expertise that is relevant to the company’s needs. Stay ahead by continuously developing skills that are in demand, both within your role and in the broader industry. This could mean technical skills (e.g., data analysis, coding) or soft skills (e.g., communication, leadership).

Actionable Steps:

Identify skill gaps: Look at job descriptions for roles similar to yours or ask your manager which skills would make you more effective.

Invest in learning: Take online courses (platforms like Coursera, LinkedIn Learning, or Udemy are great), attend workshops, or earn certifications relevant to your field.

Apply your skills: Find opportunities to use your new skills on the job, whether through a special project or by improving an existing process.

Example: If your company uses data to drive decisions, learning basic Excel functions or a tool like Tableau can make you a go-to person for insights, increasing your value.

Take Initiative and Solve Problems

Valuable employees don’t wait for instructions—they proactively identify challenges and propose solutions. Being a problem-solver shows you are invested in the company’s success and can be trusted to handle responsibilities.

Actionable Steps:

Spot inefficiencies: Look for processes, tools, or workflows that could be improved and suggest actionable fixes.

Volunteer for challenges: Offer to lead a project, tackle a tough client issue, or streamline a task that others avoid.

Think ahead: Anticipate potential roadblocks in your team’s work and propose ways to address them before they become problems.

Example: If your team struggles with meeting deadlines due to poor task tracking, propose adopting a project management tool like Trello, or Asana and offer to set it up.

Build Strong Relationships

Your value isn’t just about what you do but how you work with others. Building strong relationships with colleagues, managers, and stakeholders fosters collaboration and makes you a trusted team member.

Actionable Steps:

Communicate effectively: Be clear, concise, and respectful in emails, meetings, and conversations.

Support your team: Offer help to colleagues, share credit for successes, and foster a positive work environment.

Network internally: Get to know people in other departments to understand their roles and how you can support cross-functional goals.

Example: If a coworker is overwhelmed, offer to take on a small task or share a resource that could help them, building goodwill and strengthening team dynamics.

Deliver Consistent, High-Quality Work

Reliability is a cornerstone of value. Employers prize employees who consistently meet or exceed expectations, deliver on time, and maintain high standards.

Actionable Steps:

Set clear goals: Break down large tasks into manageable steps and track your progress to stay on target.

Pay attention to detail: Double-check your work to avoid errors that could cost time or resources.

Seek feedback: Regularly ask for constructive feedback from your manager or peers to improve your performance.

Example: If you’re tasked with preparing a report, ensure it’s error-free, visually clear, and submitted early, demonstrating reliability and professionalism.

Be Adaptable and Embrace Change

Workplaces evolve—new technologies, strategies, or market conditions can shift priorities overnight. Employees who adapt quickly and embrace change are invaluable because they help the company stay agile.

Actionable Steps:

Stay open-minded: Approach new processes or tools with curiosity rather than resistance.

Learn quickly: Take the lead in mastering new systems or workflows, and share your knowledge with others.

Show resilience: Handle setbacks or unexpected changes with a positive attitude and focus on solutions.

Example: If your company adopts a new software platform, take the initiative to learn it early and help train your team, positioning yourself as a resource.

Communicate Your Value

It’s not enough to do great work—you need to make sure your contributions are visible (without being boastful). Employers often notice employees who can articulate their impact.

Actionable Steps:

Track your achievements: Keep a record of your accomplishments, such as projects completed, savings generated, or positive feedback received.

Share updates: In performance reviews or check-ins, highlight specific ways you have contributed to team or company goals.

Be proactive in meetings: Share ideas, insights, or progress updates to demonstrate your engagement.

Example: During a performance review, say, “I streamlined our reporting process, which saved the team 5 hours a week and improved data accuracy by 20%,” to quantify your impact.

Stay Positive and Professional

A positive attitude and professional demeanor make you a pleasure to work with, which enhances your value. Employers appreciate employees who inspire others and maintain composure under pressure.

Actionable Steps:

Stay solution-focused: Even when challenges arise, focus on what can be done rather than dwell on problems.

Show gratitude: Acknowledge others’ contributions and express appreciation for opportunities.

Handle conflict gracefully: Address disagreements calmly and constructively to maintain a positive work environment.

Example: If a project hits a snag, instead of complaining, say, “Let’s brainstorm a few ways to get this back on track,” showing leadership and optimism.

Mentor and Support Others

Helping your colleagues grow not only strengthens the team but also positions you as a leader, even if you’re not in a formal leadership role. Employers value employees who elevate those around them.

Actionable Steps:

Share knowledge: Offer to train a new hire or share tips with a struggling colleague.

Be a team player: Celebrate others’ successes and contribute to a collaborative culture.

Lead by example: Model the behaviors and work ethic you want to see in others.

Example: If a new team member is struggling with a task, spend 15 minutes walking them through it or sharing a helpful resource, showing you’re invested in the team’s success.

Stay Committed to Growth

Valuable employees never stop growing. Commit to continuous self-improvement, both in your role and as a professional, to stay relevant and impactful.

Actionable Steps:

Set personal goals: Identify one or two areas for growth each quarter, such as improving public speaking or mastering a new tool.

Seek mentorship: Connect with a mentor or manager who can guide your career development.

Stay curious: Read industry blogs, attend webinars, or follow thought leaders on platforms like X to stay informed about trends.

Example: Follow industry leaders on X to learn about emerging trends in your field, then share a relevant insight with your team to spark discussion.

Final Thoughts

Being more valuable to your employer is about aligning your efforts with their goals, continuously improving yourself, and making a positive impact on your team and organization. By taking initiative, building skills, and developing strong relationships, you’ll not only increase your worth but also create a more rewarding work experience for yourself.

Start small—pick one or two of these steps to focus on this week. Over time, these efforts will compound, making you an indispensable asset to your employer and setting you up for long-term career success.

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The Sad State of Leadership in American Politics

Steve Keating Leave a comment

I have written a ton of content on the subject of leadership. I have spoken around the world on that incredibly important topic. I am fascinated by the positive difference authentic leadership can make in an organization.

I am also shocked at how quickly poor, inauthentic leadership can destroy the morale of an otherwise committed team and individuals, and even a country.

I’m also fascinated by politics. I don’t claim to know much about the ins and outs of politics, but I do know that many politicians seem to relish calling themselves leaders. But when I think of the politicians in my home country, I am hard-pressed to find many who meet the standards of an Authentic Leader.

I won’t go into detail on what disqualifies them as an Authentic Leader; my guess is that many of you already know. But here are a few things, in no particular order, that would disqualify anyone hoping to truly lead. Lying. Stealing credit for another person’s accomplishments. Blaming others for their own mistakes and shortcomings. An obvious lack of ethics. Zero actual empathy for others. Setting one set of rules for themselves and another set of rules for the people they claim to lead.

None of that has anything to do with Authentic Leadership.

Authentic leaders lead with a foundation of integrity, transparency, and purpose. They don’t try to be someone else or copy another leader’s style — they are genuine in how they act and interact. Here are the key things authentic leaders do:

Know Themselves

They are self-aware, understanding their strengths, weaknesses, values, and emotions.

They reflect regularly and don’t hide from feedback.

Lead with Values

They make decisions rooted in their core principles rather than convenience, popularity, or polls.

Their actions align with what they say they believe, creating consistency and trust.

Build Trust

They are honest and transparent in communication.

They admit mistakes, take responsibility, and don’t shift blame.

They keep commitments, no matter how small.

Show Empathy and Care

They value people as individuals, not just as roles or resources.

They listen deeply, encourage input, and respect diverse perspectives.

Stay Grounded

They remain steady in turbulent times, making decisions without losing sight of their principles.

They avoid arrogance, staying humble and approachable.

Act with Purpose

They lead with a vision beyond themselves — serving the team, the organization, and, in the case of Congress, the greater good for all.

Their motivation is contribution, not recognition.

In short, authentic leaders lead from the inside out — they let their values, character, and purpose guide their leadership rather than external pressures or superficial expectations.

So… I’ll let you all make up your own mind. Are American politicians authentic leaders or not? I think you can tell from the title of this post what I think. A senator from Wisconsin says that serving in Congress will be “unattractive” if representatives and senators can’t buy and sell stocks using insider information. Basically saying if our “leaders” are subject to the same laws as the rest of us, there would be no point in “serving.” A governor from California says Democrats need to “punch Republican sons of bitches in the mouth.” That to me summed up our political “leaders” as concisely as anything ever has.

This is not a Republican or Democratic issue. This is a lack of authentic leadership issue. Absent trust, integrity, sound judgment, values, honorable purpose, humility, and principles, you don’t have a leader; you have a politician.

It wasn’t always this way; in years past, there were plenty of effective leaders in both the Republican and Democratic parties. People who served the American people. Today, I struggle to name more than a few truly authentic leaders in either party. And that, my friends, is a real problem for all of us.

I’m not sure how “we the people” can fix this problem, but it most certainly needs to be fixed.

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How Listening Leads to Success

Steve Keating Leave a comment

We live in a world with constant noise—social media notifications, endless meetings, and the pressure to always have something to say—that makes it easy to overlook the quiet power of listening.

Yet, time and again, the most successful people across industries, from entrepreneurs to artists to leaders, credit one skill above others: the ability to truly listen. Listening isn’t just hearing words; it’s an active, intentional practice that unlocks opportunities, creates connections, and drives meaningful progress. Here’s why mastering the art of listening can pave your path to success.

1. Listening Builds Stronger Relationships

Success rarely happens in isolation. Whether you’re leading a team, negotiating a deal, or nurturing personal connections, relationships are the foundation of achievement. Active listening—paying full attention, asking thoughtful questions, and showing genuine interest—creates trust and respect.

When you listen to understand rather than to respond, people feel valued. A study from Harvard Business Review found that leaders who practice empathetic listening foster higher levels of loyalty and engagement in their teams. For example, a manager who listens to an employee’s concerns about workload doesn’t just solve a problem—they build a bond that inspires that employee to go the extra mile. Strong relationships, rooted in listening, open doors to collaboration, mentorship, and opportunities that propel you forward.

2. Listening Sparks Innovation

The best ideas often come from unexpected places, but you’ll miss them if you’re too busy talking. Listening to customers, colleagues, or even critics can uncover insights that fuel innovation. Take Steve Jobs, who famously listened to user feedback about clunky MP3 players in the early 2000s. That input, combined with his team’s creativity, led to the iPod—a product that revolutionized the music industry.

Listening doesn’t mean blindly following every suggestion. It means absorbing different perspectives, identifying patterns, and converting them into something new. Entrepreneurs who listen to their market’s pain points can create solutions that resonate. Artists who listen to their audience’s emotions can craft work that moves people. Success often comes from hearing what others might overlook.

3. Listening Sharpens Decision-Making

Decisions shape outcomes, and good decisions require good information. Listening—whether to data, expert advice, or the nuances of a conversation—gives you the clarity to choose wisely. A 2023 study by McKinsey found that executives who actively seek out and listen to diverse viewpoints make more effective strategic decisions, avoiding costly missteps.

Consider a scenario: a CEO is deciding whether to launch a new product. By listening to their team’s concerns about market readiness and customer feedback from early testing, they pivot to refine the product first. That choice, informed by listening, saves millions and builds a stronger launch. Listening helps you gather the full picture, reducing blind spots and boosting confidence in your choices.

4. Listening Cultivates Empathy

Empathy is a superpower in today’s world. It’s the ability to understand and share the feelings of others, and it starts with listening. Empathetic leaders, salespeople, and creators succeed because they connect on a human level. When you listen to someone’s story—whether it’s a client’s frustration or a friend’s dream—you gain insight into what drives them. That understanding allows you to tailor your approach, whether you’re closing a sale or inspiring a team.

Oprah Winfrey, one of the most successful media moguls, often credits her listening skills for her ability to connect with millions. By listening deeply to her guests and audience, she created a platform that resonated globally. Empathy through listening builds loyalty and influence, key ingredients for lasting success.

5. Listening Fuels Personal Growth

Success isn’t just about external achievements; it’s about becoming the best version of yourself. Listening—to mentors, critics, or even your own intuition—drives personal growth. Feedback, even when it stings, is a gift if you’re willing to hear it. A 2024 study in the Journal of Applied Psychology showed that individuals who actively seek and listen to constructive feedback are more likely to improve their performance over time.

Listening also means being present with yourself. Taking time to reflect on your experiences, values, and goals helps you align your actions with your vision of success. Meditation, journaling, or simply sitting in silence can be forms of listening to your inner voice, guiding you toward better choices.

How to Become a Better Listener

Listening is a skill you can hone. Here are practical steps to make it second nature:

Be Present: Put away distractions. Silence your phone, maintain eye contact, and focus fully on the speaker.

Ask Questions: Show curiosity by asking open-ended questions like, “Can you tell me more?” or “What do you mean by that?”

Pause Before Responding: Take a moment to process what you’ve heard before jumping in. This shows respect and helps you respond thoughtfully.

Practice Empathy: Try to understand the speaker’s emotions, not just their words. Reflect back what you hear: “It sounds like you’re feeling frustrated because…”

Seek Feedback: Ask trusted peers or mentors how you can improve your listening skills. Then, listen to their advice.

The Ripple Effect of Listening

Listening isn’t a passive act—it’s a catalyst. It transforms conversations, relationships, and outcomes. When you listen, you signal to others that their ideas matter, which inspires them to share more. You gain insights that spark creativity, make smarter decisions, and grow as a person. From boardrooms to creative studios to personal relationships, the ability to listen sets you apart in a world that is often too loud to hear.

Success isn’t about having the loudest voice; it’s about having the sharpest ears. Start listening today, and watch how it opens doors you never knew existed.

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But whether you can offer support or not, I’ll continue to try and write a blog that gives back, informs and sometimes even entertains. I hope you enjoy it!

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