There is No Requirement to Plan

So much has been written about planning. Trainers, speakers, coaches, motivational types, they all write and speak about the importance of planning. Especially this time of year. 

 

They will tell you that you must have a plan for 2019. They will use all the standard cliches about failing to plan is planning to fail…you’ve heard it all before. That’s ridiculous, nobody would intentionally plan to fail. 

 

The truth is that you don’t need to plan to fail, it kind of happens all by itself. There is no special effort required. If fact, the less effort the better. Giving a half-hearted effort with no plan only delays the inevitable failure. So just sit back and watch it happen….to you. 

 

Don’t let people bully you into making a plan that you have no intention of following. I can hardly think of a bigger waste of time. Step up and be honest about it. Let them know straight away that you have no intention of putting forth the effort required to implement any plan. 

 

Most people will leave you alone after that. They leave you alone because their plan does not include helping others. Well, truth be told it’s far more likely that they don’t have a plan either. 

 

It’s actually a rather small number of people who have a real plan. Now by “real plan” I mean something written out. It includes an honest assessment of their current situation and a realistic look at their desired outcome. 

 

Within their real plan are short range, medium, and long range goals. Their plan has a budget within it. It’s a two part budget, one part details the money they are will to invest to achieve their desired outcome but more importantly it details the time they are willing to invest in order to succeed. 

 

The best plans also include things they will STOP doing so they have the time to invest in more productive activities. Of course it’s not a real plan if it doesn’t include implementation steps, start dates and completion dates. The plan does NOT include words like tomorrow or someday because people who make real plans know those “dates” can’t be found on a calendar. 

 

You can spot people with real plans because they are typically the people who people without plans complain about. People without plans are jealous of people with plans because they tend to have more of the stuff that the people without plans want. 

 

If that’s confusing to you don’t worry about it, I’ve been confused by it for years. 

 

It’s never too late to develop a real plan. If you’re one of those people who are tempted to once and for all develop a real plan for success in 2019 I have a warning for you. Once you invest the time to develop a REAL plan for 2019 it will continuously pull at your “lazy strings” until they are completely unraveled. 

 

Before you know it all the comfortable excuses you used in the past to explain away your “bad luck” or “unfortunate circumstances” will be forgotten. You won’t accept circumstances created by someone else, you’ll make your own. 

 

You will find yourself accomplishing more than you thought possible. You’ll use your old excuses as fuel to motivate you. You won’t stop until you’ve achieved the goals you built into your real plan. 

 

 Or…you could just do what you’ve always done. There is absolutely no requirement that you have a plan for success. You can just wander through life the way some people do. Like pretty much everything in life it’s a choice. 


YOUR choice!


Thanksgiving Is Better as a Verb

Once a year the United States stops for a day to give thanks. That day of thanks is known as Thanksgiving Day. In the English language Thanksgiving is used as a name therefore it’s a noun.

 

But in a twist that causes great confusion for people attempting to learn the English language “Thanksgiving” is also an action which means it’s a verb. 

 

Which one is it for you? Is Thanksgiving a day you don’t have to work or is thanksgiving something you do?

 

Stopping for a day to reflect on all we have to be thankful for is fine but living a life full of thankfulness is better. The challenge is, at least for me, is that we take soooooo much for granted. 

 

The fact that a day is set aside to give thanks somehow seems to make it okay to give thanks one day a year. But we all know that’s not okay. So here’s an idea….

 

Since smartphones are such a big part of our life let’s use them to help us remember to live a life of thankfulness. When I open the calendar on my iPhone it says “Thanksgiving Day” on only one day a year. 

 

I’m going to scatter “Thanksgiving Day” throughout the year on my calendar. I’m going to use that device I look at many times a day to remind myself that Thanksgiving is best when it’s a verb and not merely a noun. I’d add Thanksgiving to everyday except for the fact that if I saw it everyday it wouldn’t be long before I didn’t even notice it anymore. 

 

I’d never presume to tell you what you have to be thankful for but I am certain that no matter your situation you have many things and people if your life that you would miss horribly if they were gone. 


Be thankful for them!


What Are You Working On?

“If you believe in what you are doing, then let nothing hold you up in your work. Much of the best work of the world has been done against seeming impossibilities. The thing is to get the work done.” Dale Carnegie

 

When you think of self-help authors in the last 100 years, Dale Carnegie’s name will come to most people’s minds. His influence went beyond those who read his books, and is still being felt today – over sixty years after his death.

   

This particular quote from him speaks to the importance of pushing forward when the odds against your success seem insurmountable.

 

The key part of the quote is the beginning…. “If you believe in what you are doing.” For most people pushing past obstacles is only possible when they are certain what they do matters. When you believe what you’re doing is important and makes a difference you will find a way to get the work done.

 

I think most people, well hopefully not most but too many for sure, never stop long enough to ask themselves if what they are doing is important. They never stop long enough to consider if and how their work matters. They don’t wonder if they stopped doing what they are doing if they and their work would be missed by anyone.

 

Sadly, the quality of their work and their level of success is reflected in their lack of interest in doing something exceptionally well or in doing something that makes a difference in the world.

 

I completely understand that circumstances very often dictate what a person does for a living. I get that many times people simply take a job for the money because they have families to support and bills to pay. In my younger days I too had jobs where I was more interested in putting in my time than in putting in real effort. 

 

But your job or career is not your entire life. If you’re in a place where you can’t make a difference for your organization that doesn’t mean you can’t make a difference in the world. Find someplace outside of your job or career where you can do something that matters to you….and others. Something that you can believe in. Something that will leave a part of you behind when you’re gone. 

 

Here are some questions to consider as you look for that meaningful work. Hopefully you will find it right where you are. 

  • Do I believe in my work?
  • If not, what work can I believe in?
  • What work is most important for me to do today?
  • What, or who, distracts me or keeps me from doing the work that is most important to me and my future?
  • What unimportant things should I stop doing in order to invest my time on the important things that can make a difference?

When you have concrete answers to those questions take these action steps to get and keep yourself moving forward.

  • Remind yourself of the importance of your work as you begin each day, and at any time you feel distracted or feel like stopping.
  • Recognize the power of momentum, and get going.
  • Read this quote from Dale Carnegie often to help you stay focused on your key goals and to keep you focused on doing the work required.

Don’t waste time lamenting that your “day job” is less fulfilling than you would like. There are enough hours remaining in the day to “work” on something that does matter to you. 

 

Know what you want to achieve, realize it can happen IF you’re willing to work for it and then get started.  You’ll never finish what you never begin. Why not begin today?


Change the Trajectory of Your Life

A little kid walks into a candy store with his dad and was amazed by the variety of treats to choose from.

 

“What should I choose? What should I choose? What should I choose?” He asked himself.

 

“Come on son, we don’t have all day,” his dad said.

 

“These are my favorites. No wait, these are my favorites.” He walked along the aisles, picking up bags and putting them back. He just couldn’t make up his mind.

 

“Come on son, make up your mind, we have to go,” his impatient dad said.

 

Frantically, the boy ran around the store, his eyes moving from one shelf to another, but all of the options looked so good and he couldn’t make a decision.

 

Eventually, the dad had enough, grabbed his son by the hand and they walked out of the store empty-handed. The young boy had tears in his eyes. He wanted them all, but ended up with nothing because he couldn’t choose just one.

 

At some point or another we have all been that little kid. The world we live in is that candy store and sadly, some people never do decide.

 

There are a ton of decisions to be made but if we don’t make a decision about our career, education, relationships, investments, church or other important issues, we end up empty-handed. 

 

Sometimes we worry about making the wrong choice so we just decide to delay the decision. Well, that delay is a decision. It’s a decision to not decide and that is almost always the wrong decision.

 

You are perhaps only one decision away from changing the entire trajectory of your life. If you’re not where you want to be it’s likely because of decisions you’ve made in the past or perhaps you’re where you are because of decisions you didn’t make. 

 

If you’ve hesitated to make that decision then that’s on you. It’s your life, you should be deciding as much as possible who and what is in it. 

 

Deciding isn’t all that hard. Making a decision however can be very challenging. What’s the difference you ask…well deciding is choosing to do something. Making a decision is actually doing it. 

 

No matter what you decide it’s not really a decision until you take action to make it happen. Good intentions are not a decision. 

 

Making a decision requires discipline. Discipline is best described as wanting something more tomorrow than the something you want today. Think of it like this: you want to weigh less tomorrow but you have ice cream in the freezer today. If your desire to weigh less is greater than your desire for ice cream then you’ll avoid the freezer. If not, well then enjoy the ice cream. 

 

Good decisions come from discipline. Bad decisions frequently come from a lack of discipline.


When you’re ready to change the trajectory of your life you’ll find the discipline you need to do it. Don’t just decide to do something, make the decision to actually do it. 


Where to Find Success

I wrote a post a few years back that I titled “The True Secret to Success” or something close to that. It got lots of views but I suspect many people didn’t read to the end. They quickly discovered that there really is no secret to success. 

 

For as long as there have been people, people have searched for that “secret” to success. They look for shortcuts and the easy way. The reality is that if they put as much effort into working for success as they did trying to “luck” into it they would have had success long ago. 

 

The only place to find success is in hard work and honest effort. Anyone who tells you that you can succeed without thinking, without planning and without working will also try to sell you ocean front property in Montana. (They might also ask for your vote but that’s another story) 

     

If you’re thinking you don’t have what it takes to succeed then think again. If you have enough desire and discipline you can be or do almost anything you want.

     

Actual research now shows that the lack of natural talent is irrelevant to great success. Even when you are talking about people like Tiger Woods and Warren Buffett natural talent takes a back seat to hard work and practice. Not just any hard work and practice but painful and demanding practice and hard work. Hard work again and again. Practice and more practice, over and over again. 

 

Yes, talent helps but hard work always beats talent when the talented person doesn’t work. 

     

We need to understand that talent doesn’t mean intelligence, motivation or personality traits. It’s an innate ability to do some specific activity especially well. British-based researchers Michael J. Howe, Jane W. Davidson and John A. Sluboda conclude in an extensive study, “The evidence we have surveyed … does not support the notion that excelling is a consequence of possessing innate gifts.”

     

You can make yourself into almost anything you want and you can even make yourself great.

     

One thing all the “greats” have in common is that no matter how “great” they are, they never stop trying to get better. They strive to grow each day and they never substitute good enough for great.

     

If you’re like most people, including me, and you can’t readily identify your innate gifts don’t worry about it. Get to work and you’ll soon pass up those people who were resting on their “gifts” while you were busy making the effort required to succeed.

When Mistakes With a Customer Happen

Mistakes happen… what matters most is what you do to correct the mistake. If you or your company does in fact make a mistake it could actually improve the relationship between you and your customer.

 

When you attempt to ignore mistakes, you lose the opportunity to maintain or rebuild a trust in your relationship. When that happens it doesn’t take long for the relationship to reach the breaking point. 

 

When a mistake does happen there are some steps you can take to lessen the negative impact.

 

The first thing you must do is acknowledge the fact that you or your company did indeed make a mistake. Owning up to it will show people your human side. It will bring the interaction to a more personal level. You should let your customers know that you are working on their behalf. That helps build trust. 

 

Be sincere when talking to your customer about the situation and assure them that you will take steps to make sure that it doesn’t happen again.

 

Just an aside here; don’t try faking sincerity, the only person you might fool is yourself and even that won’t last long. 

 

Second, you must put any conflicts aside. Move as quickly as possible to the actual issue which is fixing the mistake. You will never win an argument with a customer, or anyone else for that matter, so don’t make the situation worse by trying. 

 

Don’t let pride get the best of you, being defensive only makes a small problem bigger and it makes a big problem possibly too big to resolve.

 

Putting yourself in your customer’s shoes will help you better understand where your customer is coming from. It may help you realize that they, in all likelihood, also have someone to answer to within their own company. 

 

You know what they say about stuff running downhill….well when you make a mistake you put yourself at the bottom of the hill. Live with it. 

 

Mistakes happen but they don’t have to be the end of good customer relationships. It’s vital that you act to resolve the problems caused by the mistake. Not only do you stand to lose one customer but possibly all the people that customer may talk to as well.


Plus, and I believe this is most important, fixing your mistake and making things right for the customer is simply the only honorable thing to do. 

See More Success

Some people see more in a walk around the block than others see in a trip around the world. That first group of people also tend to be far more successful than the second group. 

 

The more you see the more you”ll know and the more you know the more you’ll understand. Understanding allows you to change the things you can and accept the things you can’t. 

 

The more you see the more you’ll see things that less successful people will never notice. You’ll see things from angles that most people didn’t even know existed. You’re perspective will change, sometimes frequently.

 

Seeing things from different perspectives brings them to life. It creates the curiosity needed to understand them. 

 

But here’s the thing about “seeing” more, it has very little to do with your eyes. Seeing more starts from your heart. It comes from being genuinely interested in other people and other things, even when those people are very different than you. Even when you initially believed those “things” would never be of interest to you. 

 

If you only associate with people who have similar beliefs as you, people who look like you, people who dress like you, then you will likely fall into the trap of thinking you’re always right. You could even believe you know enough that you don’t need to know anything more. 

 

You would be wrong on both counts. 

 

When you make the decision to consciously choose to “see” with your eyes, your ears, your heart, your brain, your experience and your compassion then you’ll begin to see many things differently and many more things for the very first time. 

 

You might notice people who you’ve “seen” many times but now you’ll actually see them. 

 

The more things you see, the more places you see, and the more people you see, the more success you’ll see as well. It takes a bit of practice and a lot of focus but once once you fully develop your “eyesight” it’ll be almost like you have x-ray vision. 


There will be no limit to what you can learn and that will almost certainly lead to greater success.