Nothing Works Until You Do

I remember back in the days I was selling Dale Carnegie Training. It can be argued that the Dale Carnegie Organization provides the best training in the world. It is most often argued by those people and companies who sell a competing training program. It is seldom argued by people who have completed a Dale Carnegie Course. 

What can’t be argued is that Dale Carnegie is the oldest training company doing business today. They also have by far the most “graduates” around the world. Despite many companies trying, Carnegie classes have never been successfully duplicated by another company. 

Yet when I was working with Dale Carnegie I refused to guarantee that successful completion of a course would result in the desired outcome. That’s because even though I knew the training would work I had no idea if the participant would. 

Many people who participated in a Dale Carnegie course viewed it as a kind of “magic bullet.” They assumed merely completing the course would be sufficient to experience positive growth and change. 

I remember working with one person from a large window manufacturing company. He was fairly desperate to improve his public speaking skills and was considering the Dale Carnegie Course to help him in that area. He had a lot of questions about the course. Particularly about the requirement that participants give a short presentation during each session. He asked if we had a course that could help him learn to overcome his fear of public speaking without having to actually speak in front of a group. 

I sensed he really wanted to get over that fear but he wasn’t ready to put in the effort required to do it. He wanted the course to do it for him. I declined to sell him the course.

I still see lots of people like that guy. They are willing to invest money or time in training programs but not the effort required to make the training work. They want something to change in their lives without being willing to change anything about themselves.

To those people I would say stop wasting your time and money on training programs. The best trainers and the best content will not work unless you’re personally willing to also work. If you lack the commitment to improve yourself you’re simply not going to improve. You are the only person who can make a long-lasting change to your life or career circumstances. 

You can’t buy confidence. You can’t buy the ability to sell more, you can only buy a course to help you develop those skills on your own. 

There is not a professional or personal development program in the world that will work if you’re not willing to work yourself. Not one. If you find someone trying to sell you a program who says their program “does the work for you” then you should know they are taking advantage of your laziness and lack of commitment to self-improvement. 

If you want to get better at anything then FIRST commit to put in the effort. If you’re unwilling to do that then keep your tuition in your pocket, it’ll do you just as much good there.

On a another subject…I’m trying something new on Twitter. It’s called “Super Followers.” For $5 a month, that’s 17 cents a day, people can follow a part of my Twitter stream that is for subscribers only. It features short videos of me discussing leadership topics, sales tips and ideas for better overall relationships. I’m assuming there will be far fewer Super Followers than the million or so people who regularly follow me on Twitter. That will give me the opportunity to answer questions more throughly than I can on regular Twitter. Most of the answers will come in the evening cause we all have day jobs, right? Think of it as ”mentoring on demand!”

My goal with SuperFollowers is to build a better connection, one where I can perhaps help more and have a greater impact. I’m hoping it gives me a chance to mentor to a wider audience. It’s still new, we’ll see how it works. It’s a $5 dollar investment that may be the extra “push” you need to get to where you want to be. I’d be honored to be able to help get you there. 

You can find more information by clicking the Super Follow button on my Twitter profile page IN THE TWITTER APP. Give it a try if you’re so inclined, and if you are, be sure to let me know how I’m doing and how I can be of even more help.

An Organization’s Greatest Asset

If I had a dollar for every time I’ve asked the leader of a business or organization what their greatest asset was I probably wouldn’t care about a paycheck or the stock market anymore. 


If I had a half a dollar for every time they answered “my people” I’d be pretty well off too. 


A leader saying their people are their greatest asset is the easiest answer they can give. Showing that their people are their greatest asset is a completely different thing. 


If you were to watch a typical leader’s actions you would think their greatest asset was their computers or copiers. They typically spend more, way more, on their IT Department for example than they do in their training and employee development departments. In the vast majority of companies it’s 30-100% more. 


In most companies the investment allocated to grow their people is near the bottom on the list of budget allocations. 


So are your people your greatest asset? Does your budget reflect that? Are you consistently investing in your people or is that an investment that is too easy to cut when budgets get tight? 


When you stop and think about it you know investing in your people is the best investment you can make. The challenge for most leaders is that they don’t stop and think about it. They instinctively respond to the urgency of needing “things.” They forget the incredible importance of developing their people. 


I understand that other things seem important but they only help your people grow your business. “Things” alone don’t do much for you. Never forget that it’s your people who will grow your business not things.


Investing in anything without investing in your people is a lot like buying an excellent cut of meat without buying anything to cook it on. You could eat it raw but you would likely consider the meat a terrible purchase. 

Don’t only say your people are your greatest asset. Invest in their development and demonstrate that you mean it.