Forgetful Leadership

Here’s a common trap that busy leaders too often fall into. Even very good leaders frequently have this happen to them. The busier they are the more likely it is to happen. 

The trap is simply forgetting to lead. They forget about the huge difference between managing and leading. Leading is a challenge that brings with it many rewards. Attempting to manage people seems easier but it brings a host of “people problems.” When leaders get especially busy they can revert to trying to manage people rather than lead them. 

That’s a problem but here’s what makes it an even bigger problem than you think. The busier your organization is the more stress everyone who works there is under. When the people you lead are stressed that’s when they most need your leadership. But you’re busy too and you forget that leading never stops, or at least it shouldn’t stop. 

When your people most need your leadership is when you’re most likely to forget to lead.

It’s why I recommend that busy leaders actually set reminders in their smartphones. Reminders to make certain they are doing the basic “blocking and tackling” of leadership every day. Especially when they and their people are particularly busy. 

A few of the basics of leadership would be things like recognizing a team member. Coaching for corrective action with a person who may be struggling. Coaching someone who is doing particularly well to reinforce their positive behavior. Showing your people that they matter and that you care about them. All of those things are important, they are even more important in times of stress. 

Slowing yourself down in order to come along side of your people when they most need you pays terrific dividends. Dividends in the form of increased productivity, better morale and an overall culture of success. 

But…easier said than done right? Well tell me one thing worth doing that isn’t easier said than done. Most people reading this would tell me their people are their greatest resource. Then they say they don’t have time to slow down long enough to lead that “greatest resource.” 

Think about what that means. It means that you are intentionally making the decision to focus your attention on something other than your greatest resource. When your greatest resource most needs your attention.

Does that sound like a recipe for success? Does it sound like effective leadership? Does it sound like that would ever be a good idea?

Authentic Leaders do their best leading when leadership in most needed. Limited leaders often forget to lead when their leadership could have the most impact on their greatest resource. 

Don’t fall in the trap of forgetful leadership. Your people will reward you with their commitment when you put them first rather than the 100 other things vying for your attention. 

Don’t forget that either!

On a completely different subject…I’m trying something new out over on Twitter. It’s called “Super Followers.” For $5 a month, that’s 17 cents a day,  people can follow a part of my Twitter stream that is for subscribers only. It features short videos of me discussing the kind of things I tweet and blog about. But the best part is I’m assuming there will be far fewer Super Followers than regular followers. That will give me the opportunity to answer questions more throughly than I can on regular Twitter. Most of the answers will come in the evening cause we all have day jobs, right? Think of it as ”mentoring on demand!”

You can find more information by clicking the Super Follow button on my Twitter profile page IN THE TWITTER APP. Give it a try if you’re so inclined, I can’t promise it will last for a long time but I can promise the content will be helpful as long as it does.

Are You Too?

The excuses I hear most often when someone can’t or won’t do something usually have the word “too” in them somewhere. As in, “I’m too busy.” Or “I’m too old to learn.” Or “I’m too important to do that job.”


Here’s what the most successful people would tell you…. no one is “too” for anything. 


I understand that sometimes we don’t want to do something. I also understand that sometimes we don’t have a good reason for not wanting to do it. I get that’s why we make excuses. 


But geez, if you’re not going to put any effort into doing the thing you don’t want to do at least put some effort into a better excuse. 


I remember the story about George Steinbrenner the long-time owner of the New York Yankees who passed away in 2010. A group was visiting Yankee Stadium and for whatever reason no one was available to show them around. Steinbrenner offered to do it himself. 


While attempting to lead the group across the field they were stopped by security. Mr Steinbrenner was informed he didn’t have the proper credentials to cross the field. The security guard directed him to take the group back up the long stairs and walk the long way around the stadium. 


The guard didn’t recognize the owner of the team. Rather than pull the “don’t you know who I am” card Steinbrenner dutifully lead his group all the way back up and around the stadium. He wasn’t too important to give a tour and he wasn’t so important that he felt the need to embarrass the security guard who was merely doing his job. 


George Steinbrenner wasn’t too important to do any job.


I recall years ago meeting a man who would become a good friend and mentor. He was already arguably the very best salesperson who ever lived. He had sold billions, yes billions, in life insurance yet I met him in a sales training program. He was well over 60 years of age at the time. I expressed a little surprise that someone of his “experience” would be in a sales course. He said, “well, intelligence begins with the knowledge that you’re never too old to learn.” 


He was in a sales training program to learn, one that I was going to help teach, yet that single sentence taught me more than I could ever teach him.


As for those who feel they are “too busy” I have very little sympathy for you. No one has more time than you! Everyone has 1440 minutes a day. The people who manage to get everything important done in that amount of time have simply stopped long enough to learn how to prioritize. 


They know what’s important and they know that most things aren’t important. They are never “too” to accomplish what they need to do to succeed. 


The most successful people don’t make excuses, they make things happen. They are never too busy, too tired, too old, or too important to do the things that less successful people simply don’t like to do. 

So…are you too?