Learning to Lead Before You Are a Leader

Most people (and by most I mean almost all people) buy into what John Maxwell calls the “Destination Myth.” They wait for someone to give them the title of leader before they even attempt to learn how to lead.

They believe real leadership begins the day someone hands them a promotion, a team, or the corner office. What they fail to realize is that while you can be given the title of leader, you must earn the opportunity to actually lead.

Leadership, authentic leadership, is something you choose long before anyone gives you permission.

The best leaders I know weren’t waiting for their moment, a promotion, or a title. They were quietly creating their opportunity to lead every single day in small, almost invisible ways. Here are the key ways high-potential people practice leadership before they ever carry the title—and how you can start doing the same today.

The moment you start saying “That’s not my job” is the moment you stop leading.

Future leaders treat the whole mission as their responsibility, even when no one asked them to. They volunteer to close the loop, follow up on the loose ends, and make sure the customer/client/team isn’t disappointed—even when it’s technically someone else’s area.

Look around at your current role today:

• What problem keeps getting kicked around?

• What small thing, if fixed, would make everyone’s life easier?

Fix it. Own it. No announcement is required.

You don’t need a conference room to influence direction.

The most powerful pre-title leadership happens in casual conversations.

• Suggesting a better way during a 1:1.

• Asking thoughtful questions in team huddles.

• Sharing an article/resource that moves the thinking forward.

• Giving credit to others publicly.

These micro-moments compound. People start associating your name with forward movement, clarity, and generosity.

Leadership isn’t about being the smartest person in the room. It’s about making other people better.

Start coaching, teaching, and developing people now—even when you’re not the boss.

• Help the new person understand the unwritten rules.

• Offer to walk someone through a process you have mastered.

• Give constructive feedback in a way that builds confidence instead of crushing it.

The irony? The fastest way to grow your own leadership capacity is to help someone else grow theirs.

Want to know the fastest way to become the kind of leader that people want to follow?

Start acting like that leader today, even when no one is watching.

• Stay calm when things go sideways.

• Say “I was wrong; here’s what I learned” first.

• Celebrate other people’s wins louder than your own.

• Show up prepared and on time—every time.

People don’t remember what you said nearly as much as they remember how you made them feel. When you consistently make people feel capable, respected, and inspired, they’ll follow you anywhere—even before you have the title.

Long-term successful organizations don’t promote potential. They promote demonstrated leadership. The people who get the early opportunities are rarely the ones who waited the longest. They’re the ones who stopped waiting years ago and started leading in place.

So here’s your challenge this week:

Pick one leadership behavior from above and do it deliberately every day for the next 7 days.

No title required.

No permission needed.

Just make a choice to LeadToday.

Because the most dangerous place to be in your career isn’t being a leader without a title…

It’s being a titled leader who never learned to lead.

The future belongs to the people who are willing to lead before the world tells them they can.

Will you be one of them?

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How Leaders Can Tamp Down Rumors in Their Organizations

I’ve never known a leader who likes rumors running amok in their organization. They complain about them while totally unaware that, frequently, it is their poor communication skills that may actually be causing many of the rumors.

The good news is that if they are the cause, they can also be the solution.

Rumors are like wildfires, and most often, firefighters use water to stop the spread of the fire. Water is the enemy of fires. Authentic leaders know that one of the fastest ways to stop the spread of rumors is with information. Information is the enemy of rumors.

Absent real information, rumors spread quickly, causing damage, often before anyone realizes, and are difficult to fully extinguish once they take hold. In any organization, rumors can erode trust, lower morale, and distract people from their real work. For leaders, allowing rumors to run unchecked can quietly undermine credibility and culture.

But proactive leadership can prevent most rumors from spreading and limit the impact of those that do. Here’s how authentic leaders can tamp down rumors before they damage the organization.

Before tackling rumors, leaders need to understand why they arise in the first place. Most workplace rumors don’t begin with malicious intent — they’re often the result of uncertainty, poor communication, or a lack of trust.

When people don’t have access to accurate information, they fill in the blanks themselves. If leadership doesn’t provide clarity, the rumor mill will. In other words, rumors thrive in silence.

Common triggers include:

Organizational changes such as layoffs, promotions, or restructuring.

Leadership turnover, which creates anxiety about direction and stability.

Perceived unfairness, when team members feel decisions aren’t transparent or consistent.

Lack of information, when communication from leadership is sparse or confusing.

Understanding these roots helps leaders attack the real problem — not just the symptom.

The best way to stop rumors is to prevent them from starting. Consistent, transparent communication is the most powerful rumor deterrent a leader has.

When people are informed, they have less need to speculate. Even if the news isn’t great, sharing it honestly builds trust and reduces the chances of misinformation spreading.

Leaders should:

Share updates promptly. Don’t wait until you have every detail. A simple message like, “We’re still gathering information, but here’s what we know so far,” shows openness.

Establish regular communication rhythms. Weekly emails, team huddles, or Q&A sessions can help employees feel “in the loop.”

Clarify the ‘why.’ People are less likely to invent their own stories when they understand the reasoning behind decisions.

It’s not about overcommunicating — it’s about creating an environment where team members know leadership will tell them the truth, even when the truth is incomplete.

Leaders who stay distant or hidden create a vacuum where rumors can grow. Visibility, both physical and emotional, is a quiet but powerful rumor suppressant.

When the team regularly sees and interacts with leaders, they’re less likely to believe or spread unverified information. It’s easier to trust someone you actually know.

Ways to be more visible include:

Walk the floor or check in virtually to maintain informal contact.

Encourage open-door conversations. Make it easy for employees to ask questions directly.

Show genuine curiosity about how people are doing and what they are hearing.

Leaders who are approachable often hear rumors early, when they’re still small and easier to address.

Ignoring a rumor doesn’t make it go away. Once misinformation starts to spread, leaders must address it quickly and directly—but without defensiveness.

If you hear a rumor gaining traction, calmly set the record straight. Be factual, brief, and professional. Overreacting can draw more attention to the issue, while underreacting allows it to persist.

A good response might sound like:

“I’ve heard some speculation about possible layoffs. Let me be clear—no layoffs are planned at this time. If that changes, you will hear it directly from me.”

This approach reassures the organization and shows that leadership is aware, in control, and committed to honesty.

Rumors can only thrive where trust is weak. In environments built on integrity and respect, employees are far less likely to believe or spread unverified information.

Leaders build that trust through consistent behavior over time.

Keep promises. When you say you will share updates, do it.

Treat people fairly. Perceived favoritism fuels resentment—and rumors.

Admit mistakes. Owning errors shows authenticity and sets a powerful example.

When team members trust leadership, they naturally give leaders the benefit of the doubt—even when information is incomplete.

Leadership can’t monitor every hallway conversation or Slack thread. That’s why building a culture of responsibility is essential.

Encourage your team to verify information before repeating it. Remind them that spreading unverified stories hurts everyone, including the organization’s reputation and morale.

You can model this behavior by saying things like:

“I don’t know if that’s accurate — let’s confirm it before sharing.”

When leaders use this kind of language consistently, it becomes part of the organizational culture. People learn to pause, check, and think before passing along gossip.

Sometimes the best way to tamp down rumors isn’t by talking — it’s by listening.

If a rumor is circulating, it often signals underlying fear, confusion, or dissatisfaction. Leaders who take the time to listen can uncover what’s really bothering people and address it directly.

Ask questions such as:

“What are you hearing that concerns you?”

“What’s making people uneasy right now?”

“What information do you wish you had?”

By listening deeply, leaders turn potential rumor-fueled chaos into an opportunity for better understanding and connection.

Finally, leaders must model the behavior they want to see. If leaders speculate, share half-truths, or discuss confidential matters casually, they send the message that gossip is acceptable.

Demonstrate discretion. Share only verified information, and be clear about what is still unknown. Over time, team members will mirror this disciplined approach.

Final Thoughts

Rumors are inevitable in any organization — but their power isn’t. With consistent communication, visible leadership, and a culture built on trust, leaders can prevent most rumors from ever taking hold.

The key is to remember that rumors don’t just reflect poor communication; they reflect unmet emotional needs for clarity, security, and trust. When leaders meet those needs through openness and empathy, they don’t just tamp down rumors — they build stronger, more resilient organizations where truth travels faster than gossip.

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How to Evaluate Yourself as a Leader: A Practical Guide to Self-Assessment

Leadership is a never-ending journey of growth. It requires self-awareness, adaptability, and a commitment to continuous improvement. That’s why evaluating yourself as a leader is so crucial to your long-term success. Self-evaluation is a powerful way to identify your strengths, uncover areas for development, and ensure you’re effectively guiding your team toward success. In this post, we’ll look at practical steps to assess your leadership skills, reflect on your impact, and set a course for growth.

Why Self-Evaluation Matters for Leaders

Self-evaluation is more than just a personal check-in; it’s a proactive step to align your actions with your values and goals. By regularly assessing your leadership, you can:

Gain Clarity: Understand how your behaviors and decisions impact your team.

Build Trust: Demonstrate accountability by recognizing and addressing your weaknesses.

Drive Growth: Identify opportunities to enhance your skills and leadership style.

Inspire Others: Model self-reflection, encouraging your team to grow alongside you.

Let’s dive into a step-by-step guide to evaluating yourself as a leader.

Step 1: Define Your Leadership Values and Goals

Before you can evaluate your performance, you need a clear benchmark. Start by reflecting on your core leadership values and goals:

What kind of leader do you want to be? Are you aiming to be collaborative, decisive, empathetic, or innovative? Perhaps all of the above? Write down 3-5 core values that define your leadership philosophy.

What are your goals? Consider both short-term objectives (e.g., improving team communication) and long-term aspirations (e.g., fostering a culture of innovation).

How do these align with your organization’s mission? Ensure your personal leadership goals support the broader vision of your team or company.

Action Tip: Create a “Leadership Mission Statement” that encapsulates your values and goals. For example: “I strive to lead with empathy and clarity, empowering my team to achieve excellence while fostering a culture of trust and collaboration.” Post your mission statement where others can see it. That will help create accountability and build a bridge to step 2.

Self-evaluation is incomplete without external perspectives. Others can provide insights into how your leadership is perceived and its impact on the team. Here’s how to gather meaningful feedback:

Ask for 360-degree feedback: Collect input from peers, direct reports, and supervisors. Use anonymous surveys or one-on-one conversations to encourage honesty.

Ask specific questions: Instead of vague prompts like “How am I doing?”, ask targeted questions such as:

• “What’s one thing I do well as a leader?”

• “What’s one area where I could improve my support for the team?”

Listen without defensiveness: Approach feedback with an open mind, focusing on growth rather than justification.

Action Tip: Use a tool like Google Forms or a platform like SurveyMonkey to create a simple, anonymous feedback survey. Schedule follow-up discussions with your team to clarify feedback and show your commitment to acting on it.

I’m really close to saying that EQ is even more important for a leader than IQ. That’s because emotional intelligence is a cornerstone of effective leadership. It involves self-awareness, self-regulation, empathy, and relationship management. To evaluate your EQ:

Self-Awareness: Reflect on how well you understand your emotions and their impact on your decisions. Do you recognize when stress or frustration affects your leadership?

Self-Regulation: Consider how you handle challenges. Do you stay calm under pressure, or do you react impulsively?

Empathy: Ask yourself how well you understand and respond to your team’s needs. Do you actively listen and show genuine care for their perspectives?

Relationship Management: Evaluate your ability to build trust, resolve conflicts, and inspire collaboration.

Action Tip: Take an online EQ assessment, such as the Emotional Intelligence Appraisal by TalentSmart, or journal about a recent leadership challenge to analyze how your emotions influenced your actions.

Leadership is often judged by outcomes. Evaluate your decision-making process and the results of your leadership:

Decision-Making Process: Are your decisions informed, inclusive, and aligned with your values? Do you seek different perspectives before acting?

Impact on Team Performance: Look at measurable outcomes, such as team productivity, morale, or project success. Have your actions led to positive results?

Adaptability: Reflect on how you handle change or uncertainty. Do you pivot effectively when faced with challenges?

Action Tip: Review a recent project or initiative you led. Write down what went well, what didn’t, and one decision you would approach differently next time. Use this to identify patterns in your leadership style.

Effective communication is critical for leadership success. Assess how well you convey ideas, listen, and encourage open dialogue.

Clarity: Do you articulate goals and expectations clearly? Are your instructions easy to understand?

Active Listening: Do you genuinely listen to your team’s ideas and concerns, or do you dominate conversations?

Feedback Delivery: Are you constructive and specific when providing feedback? Do you balance praise with areas for improvement?

Action Tip: Record a team meeting (with permission) or ask a trusted colleague to observe your communication style. Note areas where you excel or could improve, such as body language or tone.

A leader’s success is tied to their team’s growth and motivation. Evaluate how you are fostering a positive and productive environment:

Team Development: Are you providing opportunities for your team to learn and grow? Do you delegate effectively to build their skills?

Engagement: Are team members motivated and committed? Do they feel valued and empowered?

Culture: What kind of culture are you creating? Is it inclusive, collaborative, and aligned with your values?

Action Tip: Conduct a “stay interview” with team members to understand what keeps them engaged and what could improve their experience. Use their insights to assess your impact as a leader.

Self-evaluation is only effective if it leads to action. Based on your reflections and feedback, identify 1-3 areas for improvement and create a plan:

Be Specific: Instead of “I’ll be a better communicator,” aim for “I’ll practice active listening by summarizing team members’ points in meetings.”

Set Measurable Goals: For example, “I will implement monthly one-on-one check-ins with my team to improve engagement.”

Seek Resources: Consider leadership training, books (e.g., The Five Dysfunctions of a Team by Patrick Lencioni), or a mentor to support your growth.

Action Tip: Create a 30-60-90-day plan outlining specific actions you will take to improve. Review your progress regularly to stay accountable.

Leadership evaluation isn’t a one-time task—it’s an ongoing practice. Build self-reflection into your routine:

Daily Reflection: Spend 5 minutes at the end of each day journaling about a leadership moment—what went well and what could be better.

Monthly Check-Ins: Revisit your leadership mission statement and goals to ensure you’re on track.

Annual Deep Dive: Conduct a comprehensive self-assessment, including 360-degree feedback, to measure your growth over time.

Action Tip: Use a journal or app like Evernote to track your reflections and progress. Set calendar reminders for monthly and annual check-ins.

Final Thoughts

Evaluating yourself as a leader requires honesty, humility, and a commitment to growth. By defining your values, seeking feedback, assessing your emotional intelligence, and reflecting on your impact, you can gain a clear picture of your strengths and areas for improvement.

The goal isn’t perfection but progress—each step you take toward becoming a better leader inspires your team and drives meaningful results. As you become a more effective leader, your team becomes more effective as well. And never forget, not even for a moment, that your leadership is not about you; it’s ALL about the people you lead.

So, take the first step today: carve out 15 minutes to reflect on one aspect of your leadership, such as how you handled a recent challenge. Then, commit to one small action to improve. Your team—and your future self—will thank you for it.

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The Sad State of Leadership in American Politics

I have written a ton of content on the subject of leadership. I have spoken around the world on that incredibly important topic. I am fascinated by the positive difference authentic leadership can make in an organization.

I am also shocked at how quickly poor, inauthentic leadership can destroy the morale of an otherwise committed team and individuals, and even a country.

I’m also fascinated by politics. I don’t claim to know much about the ins and outs of politics, but I do know that many politicians seem to relish calling themselves leaders. But when I think of the politicians in my home country, I am hard-pressed to find many who meet the standards of an Authentic Leader.

I won’t go into detail on what disqualifies them as an Authentic Leader; my guess is that many of you already know. But here are a few things, in no particular order, that would disqualify anyone hoping to truly lead. Lying. Stealing credit for another person’s accomplishments. Blaming others for their own mistakes and shortcomings. An obvious lack of ethics. Zero actual empathy for others. Setting one set of rules for themselves and another set of rules for the people they claim to lead.

None of that has anything to do with Authentic Leadership.

Authentic leaders lead with a foundation of integrity, transparency, and purpose. They don’t try to be someone else or copy another leader’s style — they are genuine in how they act and interact. Here are the key things authentic leaders do:

Know Themselves

They are self-aware, understanding their strengths, weaknesses, values, and emotions.

They reflect regularly and don’t hide from feedback.

Lead with Values

They make decisions rooted in their core principles rather than convenience, popularity, or polls.

Their actions align with what they say they believe, creating consistency and trust.

Build Trust

They are honest and transparent in communication.

They admit mistakes, take responsibility, and don’t shift blame.

They keep commitments, no matter how small.

Show Empathy and Care

They value people as individuals, not just as roles or resources.

They listen deeply, encourage input, and respect diverse perspectives.

Stay Grounded

They remain steady in turbulent times, making decisions without losing sight of their principles.

They avoid arrogance, staying humble and approachable.

Act with Purpose

They lead with a vision beyond themselves — serving the team, the organization, and, in the case of Congress, the greater good for all.

Their motivation is contribution, not recognition.

In short, authentic leaders lead from the inside out — they let their values, character, and purpose guide their leadership rather than external pressures or superficial expectations.

So… I’ll let you all make up your own mind. Are American politicians authentic leaders or not? I think you can tell from the title of this post what I think. A senator from Wisconsin says that serving in Congress will be “unattractive” if representatives and senators can’t buy and sell stocks using insider information. Basically saying if our “leaders” are subject to the same laws as the rest of us, there would be no point in “serving.” A governor from California says Democrats need to “punch Republican sons of bitches in the mouth.” That to me summed up our political “leaders” as concisely as anything ever has.

This is not a Republican or Democratic issue. This is a lack of authentic leadership issue. Absent trust, integrity, sound judgment, values, honorable purpose, humility, and principles, you don’t have a leader; you have a politician.

It wasn’t always this way; in years past, there were plenty of effective leaders in both the Republican and Democratic parties. People who served the American people. Today, I struggle to name more than a few truly authentic leaders in either party. And that, my friends, is a real problem for all of us.

I’m not sure how “we the people” can fix this problem, but it most certainly needs to be fixed.

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Developing the Next Generation of Leaders

I used to be shocked when so-called “forward-thinking” organizations couldn’t say who would be leading their organization in ten years. Worse than that, they had no idea who within their organizations would even be a good candidate. They were essentially “rolling the dice” on the future of their organizations every single day.

I’m not surprised by any of that these days because it’s actually very common. Many companies invest millions in new technology and products. However they invest precious little in developing their next generation of leaders. They hope for the best. They assume “when the time comes” that the next generation of leaders will show themselves.

When it comes to leadership, hoping and assuming are very poor strategies.

To build the next generation of leaders, organizations need a smart, long-term plan. This plan should focus on spotting, coaching, and empowering future leaders. Here’s a structured framework to ensure your organization has a strong pipeline of future leaders.

1. Identify High-Potential Employees

Not everyone is suited for leadership. Organizations should establish criteria to recognize employees with leadership potential. Look for:

Strong problem-solving skills

Emotional intelligence

Initiative and accountability

Ability to inspire and influence others

A willingness to learn and accept new challenges

Action Steps:

Use performance reviews and feedback to spot leadership traits

Encourage nominations from peers and managers

Conduct leadership assessments and regular 360-degree feedback

2. Provide Leadership Training and Development

Training should go beyond technical skills to focus on leadership competencies.

Action Steps:

Offer leadership development programs, mentorship, and coaching

Encourage participation in cross-functional projects

Provide soft skills training, such as communication and decision-making

3. Create Mentorship & Coaching Opportunities

Pairing emerging leaders with experienced mentors accelerates growth and fosters knowledge transfer.

Action Steps:

Develop a structured mentorship program

Encourage senior leaders to guide and support high-potential employees

Promote reverse mentoring to allow junior employees to share new insights

4. Encourage Real-World Leadership Experience

Leadership cannot be learned in theory alone—it must be practiced.

Action Steps:

Assign stretch assignments and leadership roles in projects

Offer job rotations to expose employees to different business areas

Provide opportunities to lead meetings, initiatives, or small teams

5. Foster a Culture of Feedback and Continuous Learning

Ongoing feedback helps future leaders refine their skills and adjust their approach.

Action Steps:

Implement regular check-ins and coaching sessions

Encourage self-reflection and adaptability

Provide access to executive leadership for open discussions

6. Align Leadership Development with Organizational Goals

Ensure that future leaders are prepared to drive the company’s vision forward.

Action Steps:

Clearly communicate company values and expectations

Develop leadership competencies that align with business objectives

Measure the impact of leadership development initiatives

7. Recognize and Reward Leadership Growth

Acknowledging leadership efforts motivates employees to develop further.

Action Steps:

Offer promotions or new leadership roles when ready

Recognize leadership contributions through incentives and public appreciation

Build a clear career progression path for emerging leaders

8. Create a Succession Planning Strategy

Leadership development should prepare individuals for critical roles in the future.

Action Steps:

Identify key positions and potential successors early

Build personalized development plans for successors

Review and update the succession plan regularly

By systematically investing in leadership development, organizations can build a strong pipeline of capable leaders who will drive future success. Long-term successful organizations know that the best time to develop their next generation of leaders is today.

If you leave leadership development to chance, then there is a good chance that your organization will lose potential leaders that one day you’ll wish were still on your team. I’m betting you really don’t want that to happen… so don’t.

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Earning the Right to Lead

One of the most common mistakes new leaders make is assuming that their position or title makes them a leader. It is as if one day they were individual contributors and the next day they were a respected leader. All because they have a new title or a position higher up in their organization.

But all the title or position does is give them the opportunity to earn the right to lead. It’s an opportunity that was available to them before they even had that position or title. They either didn’t realize it, or more likely, saw no need to earn the right to lead until they were actually in a leadership position.

But anyone who truly leads has earned that right by developing certain qualities and characteristics that inspire trust, respect, and commitment from others. They know that leadership is less about their title and more about the influence they build through their actions.

Here’s how you can also earn the right to lead.

1. Lead by Example

Integrity: Do what you say you will do. Consistency in your values and actions builds trust.

Work Ethic: Be willing to do the hard work. People follow those who demonstrate commitment. Never, ever forget that you’re leading by example, whether you intend to or not. It’s foolish to expect the people you lead to outwork you. You must show the way before you can lead the way.

Humility: Acknowledge your mistakes and remain open to feedback and learning.

2. Develop Strong Relationships Throughout Your Organization

Empathy: Understand and care about the needs, feelings, and challenges of others. Leaders who show empathy build deeper connections with their teams.

Active Listening: Pay attention to others’ input, showing that their opinions are valued.

Trust: Earn and give trust by being reliable, supportive, and respectful. We all have within us what I call a “credibility bank.” Every time we do exactly what we say we will, a small deposit is made into our credibility bank. Each time we fail to do exactly what we said we would do, a large withdrawal is made from that same credibility bank. That may not seem fair, but that’s the way it is. When your credibility balance goes too low, you lose the opportunity to lead.

3. Be Competent

Knowledge and Skills: Demonstrating expertise in your field and continuously learning builds credibility. When people know you’re skilled, they’ll trust your decisions.

Decision-Making: Be decisive but also thoughtful. Balancing analysis with intuition helps others to believe in your leadership.

Problem Solving: Leaders who can navigate challenges and come up with effective solutions gain the confidence of those they lead. And always remember, you are not the only one in your organization with good ideas. Listen to your team; your success as a leader depends on it.

4. Serve Others

Servant Leadership: Prioritize the needs of your team and help them succeed. When people feel you’re invested in their growth, they’re more likely to follow you.

Support and Empower: Encourage your team, give them the tools and freedom to excel, and celebrate their successes, big and small.

5. Communicate Frequently and Effectively

Clarity and Transparency: Be open about your goals, vision, and the reasoning behind decisions. Clear communication reduces uncertainty and builds trust. Information is the enemy of rumor. The more effectively you communicate with your people, the fewer productivity-killing rumors you’ll have to deal with.

Inspire: Share a vision that motivates others. A good leader knows how to articulate purpose and drive passion.

6. Build Credibility Over Time

Consistency: Leadership is earned through long-term behavior, not one-time acts. Be consistent in your character, values, and performance.

Accountability: Hold yourself accountable for your actions and the outcomes of your team. When things go wrong, accept responsibility; when things go right, share credit.

7. Adaptability

Embrace Change: Leaders must be flexible and open to new ideas. Being adaptable demonstrates that you’re capable of guiding others through evolving situations.

Resilience: Show strength in tough times. People look to leaders for confidence and direction when facing adversity.

8. Emotional Intelligence

Self-Awareness: Understand your own emotions, strengths, and weaknesses. Leaders who are self-aware make better decisions and manage relationships effectively.

Social Awareness: Recognize group dynamics, understand others’ emotions, and respond appropriately. This skill helps navigate complex interpersonal situations.

These are the qualities and characteristics that will help you earn the right to lead. By consistently embodying these traits, you build trust, respect, and influence. That ensures you have the commitment of the people you lead.

People in leadership positions who lack these qualities and characteristics can attempt to force the compliance of their people, but it’s unlikely they will ever have their commitment.

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I put a significant amount of time and effort into writing a couple of blog posts each week. My primary goal is simple, to help other people. That doesn’t mean a little financial support isn’t appreciated. If you’ve benefited from my efforts and think my posts are valuable, I’d certainly appreciate whatever support you might be able to offer.
But whether you can offer support or not, I’ll continue to try and write a blog that gives back, informs and sometimes even entertains. I hope you enjoy it!

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People Matter and They Need to Know It

Even though I may have never met you, I know something about you that is irrefutable. What I know is that you have a basic human need to know that you matter. That you are significant to someone. That you make a difference in the world.

I would like to think that I don’t personally have that need. In some ways, it almost feels like a weakness to me. Except I know that deep inside, I do have that need. I also know that it absolutely is NOT a weakness. Having that need is simply proof that I am human.

A long time ago, in a land far far away, (and a heck of a lot cooler) I was celebrating my 10th anniversary for a company that I would go on to work at for a couple more decades. For each milestone anniversary, the company would allow you to select a remembrance gift from a catalog.

On the date of my anniversary, the gift was presented to me by a couple of my bosses. One of them was the Director of Sales. I’d bet a million bucks that he wouldn’t remember this, but he said one short, simple sentence to me that I’ll likely never forget. He said, “Thanks for what you do; you make us all better.”

And there it was. Verification that I helped people. I made a difference. What I did mattered. It was recognized and verbalized by someone I greatly respected.

I had dozens and dozens of cards and letters from people, literally from all over the world. They thanked me for helping them and for the difference I had made in their lives. But somehow, having someone look you in the eye and say it to your face was much more powerful.

If you’re a leader, you absolutely must understand that your people NEED to know they matter. That what they do makes a difference. Making certain they know that, without a doubt, is one of the most vital functions of leadership.

A leader can demonstrate to their people that they matter by taking actions that emphasize respect, recognition, and support. Here’s how:

Active Listening:

• Engage in Conversations: A leader should listen attentively to their team members, valuing their input and ideas. This shows that their opinions are respected and considered.

• Respond Thoughtfully: Acknowledge concerns and provide constructive feedback, demonstrating that their voices are heard and valued.

Recognition and Appreciation:

• Celebrate Achievements: Recognize individual and team accomplishments publicly. This could be through awards, shout-outs in meetings, or personalized notes of appreciation.

• Acknowledge Effort: Even when outcomes aren’t perfect, recognizing the effort and dedication shows that the leader values their commitment.

Empowerment:

• Delegate Meaningful Tasks: Trust team members with responsibilities that challenge them and allow for growth. This signals that the leader believes in their capabilities.

• Provide Opportunities for Development: Support their professional growth through training, mentorship, and opportunities to lead projects, showing that their development is important.

Support and Advocacy:

• Be Accessible: Maintain an open-door policy where team members feel comfortable sharing their thoughts, concerns, or ideas.

• Advocate for Their Needs: Stand up for the team’s needs, whether it’s for resources, time, or recognition, demonstrating that their well-being is a priority.

Foster a Positive Culture:

• Promote Inclusivity: Ensure that everyone feels included, respected, and valued, regardless of their role or background.

• Encourage Work-Life Balance: Respect personal time and promote a culture that values health and well-being, showing that the leader cares about their holistic experience.

Lead by Example:

• Demonstrate Integrity and Empathy: By showing fairness, empathy, and consistency in actions, a leader can reinforce the message that everyone matters.

• Be Transparent: Share relevant information and explain decisions to help team members understand the bigger picture, fostering trust and a sense of belonging.

As a leader, you should consistently exhibit these behaviors. They create an environment where people feel valued, respected, and motivated, reinforcing the idea that they matter.

The key word in that sentence is “consistently.” Helping people understand how and why they matter needs to be a part of what you do every day. You don’t do it in your spare time; you don’t do it when you can find the time. You put it at the top of your daily task list. You don’t allow a day to pass without letting at least one member of your organization know how they made a difference. No excuses!

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Consider buying my next Diet Coke(s)
Yes, I know it’s not the healthiest stuff to drink, but I kind of sort of live on the stuff… and the stuff is getting as expensive as gold. 😋
I’d appreciate any support but seriously, support or not, I’ll continue to try and write a blog that gives back, informs and sometimes even entertains. I hope you enjoy it!

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