Tag Change Management

Lowering Stress in Turbulent Times

Steve Keating Leave a comment

The exit polls from last year’s presidential election in the United States showed a large majority of people voting for change. And not just change, substantial, radical change. People were beyond tired of the status quo and wanted something different, and they wanted it immediately.

I am not sure that in the emotionally charged environment of the last election, they thought through that “immediate” part. Immediate change almost invites chaos. And chaos, across much of the government, is exactly what we have. The amount of change from day to day is staggering.

While I certainly agree with many of the changes, I’m thinking they didn’t all need to happen overnight. I also understand the theory behind the “ripping off the bandaid” philosophy. I suppose either way the substantial changes were going to bring chaos. So it was a “deal with it all now” and get it over with or have a drip, drip, drip of chaos over a long period of time. It’s a kind of “pick your poison” decision.

But either way, whether you support Team Trump or not, we are all living in some of the most turbulent times in many years.

And with turbulence comes stress. The good news is that you can lower your stress level by making some simple changes in your daily routine. Lowering stress levels during turbulent times requires a combination of mindset shifts, practical strategies, and self-care habits. Here are some key ways to manage stress effectively.

1. Control What You Can, Let Go of What You Can’t

Focus on what is within your power—your actions, attitude, and response to challenges.

Accept uncertainty instead of resisting it; adaptability reduces stress. This is really hard, one of those “easier said than done” things. Try anyway; hard to do does not mean impossible to do.

2. Set Boundaries with News and Social Media

Limit exposure to negative news that heightens anxiety.

Consume information intentionally rather than reactively.

3. Maintain Healthy Routines

Prioritize sleep, exercise, and a balanced diet.

Keep a daily schedule to create structure and stability. Maintaining control over your calendar has a surprisingly calming, stress-reducing effect on your life.

4. Stay Connected to Supportive People

Talk to friends, family, or mentors who uplift you. You definitely want to avoid nattering nabobs of negativism if at all possible.

Social connections act as a buffer against stress. The more time you spend alone, the more likely you are to create stress by focusing on the negative stuff in life.

5. Use Physical Movement to Reset Your Mind

Walk, stretch, or engage in activities like yoga to release tension. I even know people who run, like A LOT. They say it’s good for them, but I’m thinking they just haven’t figured out the Uber app.

Physical movement helps regulate emotions; this is well known and proven. When you feel the stress building up, get moving.

6. Reframe Challenges as Opportunities

Ask: “What can I learn from this?” rather than “Why is this happening to me?” Avoid the victim mentality. I can assure you, the world is really NOT out to get you, no matter how rough it is treating you at the moment.

Shifting perspective creates resilience.

7. Practice Gratitude

Focus on what’s good in your life, even amidst difficulty. It takes a bit of effort, especially on particularly tough days, but there is ALWAYS something good happening to you.

Writing down a few things you’re grateful for can shift your mindset. I especially recommend doing this very early in the morning.

8. Take Breaks and Breathe

Step away from work or stressful situations to clear your mind. Do NOT eat lunch at your desk; get away from work, even if it’s only for 15 minutes.

Use breathing techniques like the 4-7-8 method to calm your nervous system.

9. Seek Guidance if Needed

Coaches and mentors can provide valuable tools and perspectives. Find one that you trust and who cares about you, and they can change your life.

There’s no shame in seeking help when stress becomes overwhelming. Everyone—and I mean EVERYONE,—can use a little help now and then.

We’re living in disruptive times; no one likes uncertainty, and most of us are at least somewhat prone to worry. But most of us have also survived and even prospered in times like this in the past. So we know we can do it.

Keep your head about you; failing to do so could mean losing your head, and that might mean losing your a—. And nobody wants that to happen.

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Managing Resistance to Change

Steve Keating Leave a comment

I have heard there are some people who are resistant to change. I’ve even met some of them. I can’t imagine why anyone but me wouldn’t fully embrace change at every opportunity. 🙂 I know so many people who need to change, and the funny thing is, those seem to be the ones most resistant to it.

Unfortunately, I am sometimes one of those people. As much as I’m usually a big continuous improvement guy, I can also at times be a “let’s just leave well enough alone” guy. I guess I like my changes in small doses. Never-ending change is especially hard to deal with.

Because I’m mostly an average person, it’s a safe bet that many of you feel like I do. If there is a well-defined purpose or reason for a change, then I can get onboard pretty quickly. But if it appears to be change just for the sake of change, I’m going to have a problem with it. I resist, and I can be damn good at it.

If you’re in a leadership position, you need to understand that each member of your team will respond to change differently. Some, like me, won’t always respond to change the same way. Change can be very emotional at times. That’s what makes it so hard.

And yet, as a leader, you know that improvement and growth, in any area, requires change. Change that you are expected to lead your people through. Even those people who resist the change.

Implementing change when your team, or part of your team, is resistant requires a strategic approach that prioritizes communication, involvement, and support.

Here is a proven step-by-step framework to help navigate resistance and drive successful outcomes from your next change initiative.

1. Understand the Resistance

Identify the root cause: Fear of the unknown, past failures, lack of trust, or feeling undervalued.

Listen actively: Have open conversations to uncover concerns and emotions behind the resistance.

2. Communicate the “Why” Clearly

People resist change when they don’t understand it. Explain the reasons for the change and the consequences of not adapting.

Use storytelling and real-life examples to illustrate the benefits.

3. Involve the Team in the Process

Give employees a voice in how the change is implemented. This increases ownership and reduces resistance.

Encourage feedback and make adjustments when possible.

4. Lead by Example

Your team will follow your actions more than your words. Show commitment to the change by embracing it yourself.

5. Provide Support and Training

Resistance often stems from uncertainty or a lack of skills. Offer training and resources to make the transition easier.

6. Create Small Wins

Break the change into smaller, manageable steps.

Celebrate progress to build confidence and momentum.

7. Address Emotional Concerns

Change isn’t just logistical—it’s emotional. Acknowledge fears and frustrations, and reinforce the positives.

8. Build a Coalition of Supporters

Identify influential team members who support the change and leverage them to influence others.

9. Be Patient but Persistent

Change takes time. Stay consistent in your message while being flexible in your approach.

10. Reinforce the Change

Once the change is in place, reinforce it through continuous communication, incentives, and integration into daily work culture.

The vast majority of changes within an organization will come with challenges. That doesn’t mean it has to be painful. Never forget that while you are managing resistance to change, you are still leading your people.

It’s when you slip into the dead zone of trying to manage your people along with the change that the change becomes truly messy and painful. It’s during times of change that your people really need you to lead. So manage the change but lead your people!

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But whether you can offer support or not, I’ll continue to try and write a blog that gives back, informs and sometimes even entertains. I hope you enjoy it!

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Leading Through Change

Steve Keating 2 Comments

This may come as a surprise to some people but change is hard for most of us. It’s also hard to explain exactly why but for those of us who struggle with change we prefer “things” to stay as they are. At least things that affect us personally. 

I for one am not completely against all change, I know lots of people who I wish would change. Change how they talk, what they think, how they look…I mean who doesn’t think the world would be a better place if everyone was exactly like me…or maybe you. 🙂

Since that’s unlikely to ever happen it would benefit all of us if we were a bit more open to change and the differences that come with it. 

Leaders drive change…or at least they should. But many leaders don’t realize how difficult change can be for their people. The leader knows it is a good idea (primarily because it’s their idea) but their people’s initial reaction is frequently one of loss. 

Leaders need to understand that the majority of people feel a sense of loss whenever change happens in their lives. Even if something better is around the corner it’s human nature to focus on the familiar thing we won’t have anymore. People who can’t let go of the familiar, even to receive something better, limit their potential for growth. 

Leaders would do well to keep that in mind and be sure they aren’t just ordering change. They need to be selling change. Especially the benefit of the change. If you’re in a leadership position and you don’t think it’s your responsibility to sell change then you may be in a leadership position but you’re not leading.

If you’re in a leadership position and you can’t think of a benefit to the change then you shouldn’t be changing. And the reason for the change should never be “because I said so.” 

Winston Churchill said, “There is nothing wrong with change, if it is in the right direction.” Changes made by an organization’s leadership team should be in the direction of the organization’s vision and mission. When it is then the change becomes much easier to sell. If it isn’t then please reread the previous paragraph. 

Authentic Leadership requires a leader to be aware of their team’s struggles with change and communicate the need for change with compassion and empathy. Anything less and the leader will potentially create followers who work to make sure the change isn’t in the right direction. 

On a another subject…I’m trying something new on Twitter. It’s called “Super Followers.” For $5 a month, that’s 17 cents a day, people can follow a part of my Twitter stream that is for subscribers only. It features short videos of me discussing leadership topics, sales tips and ideas for better overall relationships. I’m assuming there will be far fewer Subscribers than the million or so people who regularly follow me on Twitter. That will give me the opportunity to answer questions more throughly than I can on regular Twitter. Most of the answers will come in the evening cause we all have day jobs, right? Think of it as ”mentoring on demand!”

My goal with Subscribers is to build a better connection, one where I can perhaps help more and have a greater impact. I’m hoping it gives me a chance to mentor to a wider audience. It’s still new, we’ll see how it works. It’s a $5 dollar investment that may be the extra “push” you need to get to where you want to be. I’d be honored to be able to help get you there.

You can find more information by clicking the Subscribe button on my Twitter profile page IN THE TWITTER APP. http://twitter.com/leadtoday Give it a try if you’re so inclined, and if you are, be sure to let me know how I’m doing and how I can be of even more help.

Don’t Run From Change

Steve Keating 2 Comments

You, like everyone else, prefers to do what you’ve done before. You, like me and everyone else, well, pretty much everyone else, likes doing what you are comfortable doing. You know what works and what the heck, why reinvent the wheel. After all, if it ain’t broke why fix it.

 

I can’t say for sure but I doubt if that “if it ain’t broke” philosophy ever really helped anyone excel. Eventually somebody comes along and breaks what’s been working fine for you. I mean what exactly was wrong with cassette tapes and VHS recorders? They worked and more importantly than that, I knew how to work them. 

 

But along comes somebody who makes them obsolete by inventing these little plastic coaster looking things that held a lot more music and video. And now those are gone too. My CD player was working  fine when I threw it out, so was my turntable for that matter.

 

What is wrong with people who can’t leave well enough alone? Well nothing is wrong with them because if not for them I’d be writing this on a typewrite. If not for them, you wouldn’t be reading it.

 

It’s normal for people to resist change. I could write pages on the psychological reasons for that but each of us has our own personal reasons for resisting change too. Those frequently trump even logical reasons for accepting the change.

 

As normal as it is to dislike and even fight change it is also often self-destructive. We fight in order to maintain control because we make the mistake of thinking that with control comes safety. 

 

If that was ever true it certainly isn’t true anymore. 

 

Consider the dilemma of the antelope. When lions hunt antelopes, the pride’s dominant male stays where he is. The female lions — the real hunters, swifter than the male — sneak around to the far side of the herd, fan out in a wide semi-circle, and lie down in the grass. The dominant male, bigger but slower, really incapable of catching the antelope by himself, takes on the job of suddenly leaping up and roaring at the antelope. He’s good at it. The antelope bolt from him — and run straight into the trap laid by the waiting females.

 

For the antelope, safety would lie in running toward the roar. Safety comes from deliberately picking out the thing that is most terrifying, and moving toward the source of the fear. No antelope has ever been known to do that. Very few people can either — but people are the only ones who can learn to deal with the change that they fear.

 

So what about you? What do you fear the most? What conversation do you dread the most? Who in your business or family do you not get along with? Who can you not bring yourself to forgive? What change have you wasted precious time and energy on fighting? 

 

Whether you know it or not, they will be your most powerful teachers of change. Moving forward, toward the fear is the safest and most productive thing you can do. 

 

I’m certain there would be more antelopes in the world if they could move toward that threatening lion. I’m sure there would be more successful people in the world if they invested their energy to seek out their difficult, scary situations so they could work through them. 

 

I feel the need to admit here that I have frequently run from the lion myself. With that admission I can also say that whenever I found the courage to run toward the lion it worked out pretty well. 


Will 2019 be the year you face your lions? Will you run at them? Run past them, over them or through them? You can do it, you absolutely can do it, the only question is… will you?

Are you in Control of Your Life?

Steve Keating 3 Comments

Think back to last January. Remember the resolutions you made? Maybe you decided to skip the almost always worthless resolutions and you set meaningful goals.

 

What has changed as a result of those resolutions or goals? More to the point, what have YOU changed. What are you doing differently this year?

 

I ask that because nothing in your life will actually change until you do. 

 

If you want change in your life then you should know that true, long-lasting change is more likely to come from what you stop doing. Most people seek change by trying something new but the change doesn’t stick because they failed to stop doing something else. Real change most often happens when you stop doing something that you do everyday, or nearly everyday. 

 

Would you like to have more control over your life? Then don‘t burn the first 15-30 minutes (or longer) of your day on social media. Invest that time instead in planning your day. Social Media might be of benefit to you but planning your day will be a benefit to you. Maybe for you it’s not social media that becomes a time suck. Whatever it is that mindlessly wastes your time you should understand that mindfully planning your day will provide you with more control over your life. 

 

How much have you complained this year? Here’s an even more important question. How much have you complained this year about the things in your life that you have complete control over? 

 

Don’t complain, change. Take control of those controllable parts of your life and make a plan that leads to positive change. Nothing changes by itself. All change comes about as a result of somebody doing something differently. If the change you seek pertains to your life then you must be that somebody. 

 

Here’s one final question for you. Do you want to drive the change that affects your life or do you want your life to be driven by change?


If you want to be in control of your life then take charge of change before it takes charge of you! 

If it Ain’t Broke, Break It?

Steve Keating 2 Comments

You know, try as I might I’m just not a big fan of change. Unless of course I’m driving the change. But I’m also fully aware that perhaps the most dangerous words in business are, “because we’ve always done it that way.”

 

So the first part of this post is written for me and those of you who share similar sentiments about change. We need to get the heck over it and realize that the pace of change is only going to continue to accelerate. We can either get on board that bus or that bus is going to run us over. 

 

Imagine the world if everyone lived with that “we’ve always done it that way” philosophy. No cars, no airplanes, no TV, no internet, and oh my gosh, no cell phones. (I guess no phones for that matter)

 

Obviously we only need to think for a few seconds to realize that change can be very good. The challenge for many people is stopping to think for those few seconds. The reality is that almost everything we use in our daily lives will one day be replaced by something even better.

 

If you can’t embrace change you can’t grow and if you can’t grow you can’t get better. The first thing you may want to consider changing is your instinct to resist change. Replace it with an open mind and at least a “we’ll see” attitude, you never know, you may just be pleasantly surprised.

 

Now for the second part of this post. It is written for those of you just itching to change stuff because you can. You should take a quick lesson from Winston Churchill who said, “there is nothing wrong with change, if it’s in the right direction.”

 

Change for the sake of change is seldom good change. Before you change what’s worked for a long time you may want to consider exactly why it’s worked for a long time. While I’d agree, there very possibly is a better way, make certain you’re not also discarding the part of a process that works and replacing it with an untested process that may not. 

 

“We’ve always done it that way” is a proven method of failure. “Let’s blow up what works and start over” often is as well.


Moving forward with little or no knowledge of your starting point is a quick path to nowhere. Go ahead and change, just be certain that your “better” direction indeed has a solid, realistic chance to be better.


Everything Changes

Steve Keating 8 Comments

Here’s a question for you to think about. Are you managing change in your life or is change managing your life? 

It’s one or the other because this much is certain: “things” in your life are changing. 

I’m a bit astonished at the number of people I run into who are still almost completely resistant to change. They expend tremendous amounts of energy fighting it rather then trying to figure out how to use it to their advantage. 

I understand why people may be a little reluctant to fully embrace change. Every change brings with it the possibility of something worse. To some people the risk of “worse” is just not worth the possibility of something better. 

People also fear failure. Changing your job, or changing your career or changing almost anything has the possibility of ending in complete failure and nobody wants that. 

Few people really embrace the unknown and every change brings with it a set of “unknowns.” No matter how well you’ve thought out the change there is likely to be something that you didn’t plan on. That’s more risk. 

Change also tells us that time is passing. We’re getting older. For the life of me I can’t find a single corner store with the penny candy that I so enjoyed as a kid. Now that I can buy as much penny candy as I want, without even asking my parents permission, there is no penny candy to be found. I can’t believe anyone would call that progress.

So, many people agree that for the most part, change is bad. 

But that’s because most people just habitually focus on the negative aspects of change. (Yes, I said most people and the fact that it’s sad doesn’t mean it isn’t true) We’ve all had poor experiences with change and it seems the bad outcomes are far easier to remember than the more common good outcomes. 

Stop and think for a minute about the last ten years of your life. So many things have changed that it’s hard to remember them all. Just 10 years ago the iPhone existed only in the developmental labs of Apple. Today it’s hard for many people to think of life without a Smartphone in their pocket.

It’s seems like half the people I know are now wearing some sort of fitness tracker. Just 5 years ago people would have said “a fitness what?” 

Some of us are old enough to remember getting the long distance bill. For those of you not old enough to remember that, it’s the extra bill from the telephone company for calling someone with a different area code. For those of you who are really young the area code is the first three digits of your phone number.

My how things have changed…. so many improvements we have forgotten most of them…and more things continue to change everyday. 

Today the gig economy is growing almost by the minute. A recent study by Intuit predicted that by 2020, 40 percent of American workers would be independent contractors. That’s an incredible pace of change that will affect the workplace for all Americans, not just those participating in the gig economy but anyone who works for a living.

The point is simple: everything changes with time. Everything! 

Accept change as a positive in your life, it means you’re still learning and growing. It means you’re willing to try new things and stretch yourself to reach your true potential. Accepting changes proves to yourself and others that you are willing to flex a bit as you receive new information and ideas. 

Pretty much everyone wants “things” to be better but many of those same people don’t want change in their lives.

There is no “better” without change. If you really really want better then don’t wait for change to happen, make change happen in a way that “better” is ensured.

The only way to beat change is to not fight it. Make it work for you and you’ll find it cooperates a whole lot more.