Isn’t that a ridiculous title for a post on leadership? I mean why would anyone think that thanking someone could ever make you look weak?
Except for too many people in leadership positions, that is exactly what they think. I often encourage leaders to thank their people for a job well done. Most of them see the wisdom in committing to that basic human relations principle. Most, but not all.
The response I get from a surprising number of people who occupy leadership positions is that their people get a paycheck, that’s enough thanks. I also hear that when you start thanking people for doing their job they begin to expect it. But perhaps worst of all is the “I’m not their mommy, they do their job and we pay them…that’s where it ends.”
Even though I’ve written about this before and even though I’ve said it a thousand times, let me say it again. If you don’t possess the most basic ability to be nice to the people you’re supposed to be leading then whoever elevated you to a leadership position made a mistake.
Sometimes even the best leaders get busy. So busy that they “forget” that basic principle of of saying thanks to their team members. It is important to note here that “forgetting” to show appreciation for your team causes the same lack of engagement issues as choosing not to appreciate them.
Being nice costs you nothing but it can mean so much when it comes to keeping your people engaged and motivation. Being nice is the fastest, easiest way to demonstrate that you see the people you lead as actual human beings. It shows you care about them as people and not just an “asset” that fills some role or does a job.
It’s probably a good idea if we look for a second at the difference between being nice and being kind…yes, there is a difference. Being kind to someone means doing something for them. It likely has a cost to you associated with it. Most often that cost is in terms of time but it can also be financial. Helping someone with a project at work when there is no benefit to you is an example of being kind. Going out of your way to give someone a ride home is another example.
Saying hello to someone, holding the door for them, and yes, saying thank you, are all examples of being nice. It’s that simple.
If you want to be an actual leader, rather than merely occupy a leadership position, then you must realize that truly leading comes with a lot of responsibilities. One of those responsibilities is earning the commitment of your people. If your people think you don’t care about them as human beings they cannot commit to you.
Many times being nice, which includes saying thank you from time to time, is all it takes to show you care. If you can’t even do that then you can’t actually lead either.
On a different subject…I’m trying something new out over on Twitter. It’s called “Super Followers.” For $5 a month, that’s 17 cents a day, people can follow a part of my Twitter stream that is for subscribers only. It features short videos of me discussing leadership topics, sales tips and ideas for better overall relationships. I’m assuming there will be far fewer Super Followers than regular Twitter followers. That will give me the opportunity to answer questions more throughly than I can on regular Twitter. Most of the answers will come in the evening cause we all have day jobs, right? Think of it as ”mentoring on demand!”
You can find more information by clicking the Super Follow button on my Twitter profile page IN THE TWITTER APP. http://twitter.com/leadtoday Give it a try if you’re so inclined, I can’t promise it will last for a long time but I can promise the content will be helpful as long as it does.