People Leadership

Leadership is about people and it’s only about people. No one can lead a company, they can only lead the people who make up the company. There are no “team leaders,” there are only leaders who lead the people on the team. 

Stuff, businesses, buildings and budgets need to be managed, people need to be led.

That’s why interpersonal skills are so critical for effective leadership. If you cannot relate to the people you’re leading then you won’t be leading them for long. Effective leaders know that communication is vital when attempting to relate to others. That’s why their efforts to improve their communication skills is never ending. 

Many people occupy leadership positions but it seems these days as if fewer and fewer of them actually attempt to truly lead. They issue edicts and write policies without so much as a thought of how it may impact the people they supposedly lead. 

Whether intentional or not the actions they take and the statements they make build barriers between them and the people they need to grow their organizations. 

Effective Authentic Leaders don’t merely occupy a leadership position, they actually lead. They build bridges between themselves and their people. They use their interpersonal skills to break through barriers. Once the barriers are down their excellent communication skills come into play. The seek first to understand the people they lead. They talk with them, not to them. They listen twice as much as they talk. They listen with more than their ears, they listen with their heart as well. 

Edicts and policies attempt to force the compliance of people. Interpersonal skills combined with thoughtful communication build the willing commitment of people. 

What amazes me most is how many people in leadership positions don’t even like the people they should be leading. They often refer to them with words and phrases meant to “put them in their place.” Poor leaders want the people who work for them to know that their “leader” is smarter than they will ever be. Poor leaders sentences are laced with I I I, as in I want, I will, I did this and on and on. 

Authentic Leaders not only like the people they lead, they care for them. Immensely. They refer to their people with words and phrases meant to build them up and help them see their full potential. Authentic Leaders want the people who work with them to believe they can accomplish anything, even one day surpassing the leader. Their sentences are full of words such as, we, ours, and us. You’ll seldom hear an “I” come out of their mouth. 

The next time you’re speaking with your team record what you say. Then listen to it with a critical ear. If your message is short on “we” “ours” and “us” then your people may perceive you as a person in a leadership position who doesn’t really lead…or care about them.

If that’s the case you’re costing your organization an opportunity to grow and you’re limiting the potential of the people you could be leading. You might be fine with that but if you’re not then you have work to do. 

That work will begin with a decision to change your thinking. You can reap the many rewards of actually leading people or you can suffer the unending consequences of treating your people like things. 

The choice, as always, is yours to make.

The Courage to Lead

You can find lots of articles on leadership that talk about the characteristics required to lead. I’ve written several myself. The two I most often write about are integrity and judgment. Asking which one is more important is a lot like asking which came first the chicken or the egg.

I personally think much of the poor judgment we see and hear about stems from a lack of integrity. People try to hide their lack of integrity and make very poor judgments in the attempt. Rather than be honest about a potential skill gap they try hiding it and once again, that attempt to deceive causes a ton of poor judgment.

Whatever leadership characteristic you think is most important I believe there is one characteristic that all effective leaders possess. That characteristic is courage.

Leading is hard. It’s hard because leadership is about people. You can manage stuff but people must be led. People, all people, are emotional. They have hopes, dreams, challenges, and worries.

If you’re leading them, truly leading, you’re dealing with your emotions, your dreams, your challenges, and your worries, PLUS theirs. That is not easy.

Sometimes conflicts will arise. Authentic Leaders have the courage to confront those conflicts head on. Authentic Servant Leaders have the courage to confront those conflicts head on with a healthy dose of compassion added in.

One of the most serious failings I see from people in leadership positions is lacking the courage to deal with conflicts or even potential conflicts. They will go to great lengths to ignore the situation. They will tell themselves that time will “fix” the problem. They will tell themselves and sometimes other people that “they aren’t baby sitters” and people just have to work these things out on their own. That’s NOT leading.

Making decisions is another area that often requires courageous leadership. When a person in a leadership decision lacks courage they often simply don’t make the decisions required of a leader. What they fail to realize is that not making a decision IS a decision and it’s very often a wrong decision.

Sometimes people in leadership positions lack the courage to say no. When asked for something they know isn’t possible they answer with a “we’ll see” or a “let me think about it.” They know that “no” will be an unpopular answer and they lack the courage to make unpopular decisions. That’s NOT leading either.

Some days leading requires a huge amount of courage. Some days not so much. But courage is a constant in all Authentic Leaders. Possessing the courage to lead is a leadership characteristic not considered often enough. But I’d put it in my top three most important characteristics for a leader.

What about you…do you believe a leader should possess courage?