Tag Always be Learning

How to Be More Valuable to Your Employer

Steve Keating Leave a comment

I’m a little surprised by how often I’m asked by people how to ask for a raise. I don’t normally answer a question with a question, but in this circumstance, I do it anyway. The question I ask is, “Do you deserve a raise?”

I get a variety of answers to that question. Many people say, “well, I need one.” This is where the frustration begins to set in for them. Because my reply is that if I’m your employer, I could care less that you think you need a raise.

I then ask them to explain to me, with a pretty good level of specificity, why they deserve a raise. I want them to tell me what they have done to make themselves more valuable to their employer.

It is my belief that no one is entitled to a raise they didn’t earn just because they have been with a company for a certain period of time.

Consistently increasing the value you bring to your employer is the fastest way to earn a raise. Increasing your value helps you stand out from your colleagues and coworkers. Standing out as a valuable employee not only helps you earn a raise, it can open doors to career growth, job security, and personal fulfillment. Becoming indispensable to your employer isn’t about working harder—it’s about working smarter, aligning your efforts with the company’s goals, and consistently demonstrating your worth.

Here’s a practical guide to increasing your value at work, with actionable steps you can start implementing today.

Understand Your Company’s Goals and Priorities

To be truly valuable, you need to align your work with what matters most to your employer. Take time to understand your company’s mission, vision, and current objectives. Are they focused on increasing revenue, improving customer satisfaction, or streamlining operations? Knowing this helps you prioritize tasks that directly contribute to those goals.

Actionable Steps:

Ask questions: In team meetings or one-on-ones, inquire about the company’s short- and long-term priorities.

Read up: Review company reports, strategic plans, or public communications (e.g., investor updates or press releases) to grasp the bigger picture.

Align your work: Frame your contributions in terms of how they support key objectives. For example, if customer retention is a priority, focus on delivering exceptional service or suggesting process improvements.

Example: If your company is pushing for digital transformation, volunteer to learn a new tool or platform that supports that initiative, like mastering a CRM system or analyzing data to improve decision-making.

Develop In-Demand Skills

Employers value employees who bring expertise that is relevant to the company’s needs. Stay ahead by continuously developing skills that are in demand, both within your role and in the broader industry. This could mean technical skills (e.g., data analysis, coding) or soft skills (e.g., communication, leadership).

Actionable Steps:

Identify skill gaps: Look at job descriptions for roles similar to yours or ask your manager which skills would make you more effective.

Invest in learning: Take online courses (platforms like Coursera, LinkedIn Learning, or Udemy are great), attend workshops, or earn certifications relevant to your field.

Apply your skills: Find opportunities to use your new skills on the job, whether through a special project or by improving an existing process.

Example: If your company uses data to drive decisions, learning basic Excel functions or a tool like Tableau can make you a go-to person for insights, increasing your value.

Take Initiative and Solve Problems

Valuable employees don’t wait for instructions—they proactively identify challenges and propose solutions. Being a problem-solver shows you are invested in the company’s success and can be trusted to handle responsibilities.

Actionable Steps:

Spot inefficiencies: Look for processes, tools, or workflows that could be improved and suggest actionable fixes.

Volunteer for challenges: Offer to lead a project, tackle a tough client issue, or streamline a task that others avoid.

Think ahead: Anticipate potential roadblocks in your team’s work and propose ways to address them before they become problems.

Example: If your team struggles with meeting deadlines due to poor task tracking, propose adopting a project management tool like Trello, or Asana and offer to set it up.

Build Strong Relationships

Your value isn’t just about what you do but how you work with others. Building strong relationships with colleagues, managers, and stakeholders fosters collaboration and makes you a trusted team member.

Actionable Steps:

Communicate effectively: Be clear, concise, and respectful in emails, meetings, and conversations.

Support your team: Offer help to colleagues, share credit for successes, and foster a positive work environment.

Network internally: Get to know people in other departments to understand their roles and how you can support cross-functional goals.

Example: If a coworker is overwhelmed, offer to take on a small task or share a resource that could help them, building goodwill and strengthening team dynamics.

Deliver Consistent, High-Quality Work

Reliability is a cornerstone of value. Employers prize employees who consistently meet or exceed expectations, deliver on time, and maintain high standards.

Actionable Steps:

Set clear goals: Break down large tasks into manageable steps and track your progress to stay on target.

Pay attention to detail: Double-check your work to avoid errors that could cost time or resources.

Seek feedback: Regularly ask for constructive feedback from your manager or peers to improve your performance.

Example: If you’re tasked with preparing a report, ensure it’s error-free, visually clear, and submitted early, demonstrating reliability and professionalism.

Be Adaptable and Embrace Change

Workplaces evolve—new technologies, strategies, or market conditions can shift priorities overnight. Employees who adapt quickly and embrace change are invaluable because they help the company stay agile.

Actionable Steps:

Stay open-minded: Approach new processes or tools with curiosity rather than resistance.

Learn quickly: Take the lead in mastering new systems or workflows, and share your knowledge with others.

Show resilience: Handle setbacks or unexpected changes with a positive attitude and focus on solutions.

Example: If your company adopts a new software platform, take the initiative to learn it early and help train your team, positioning yourself as a resource.

Communicate Your Value

It’s not enough to do great work—you need to make sure your contributions are visible (without being boastful). Employers often notice employees who can articulate their impact.

Actionable Steps:

Track your achievements: Keep a record of your accomplishments, such as projects completed, savings generated, or positive feedback received.

Share updates: In performance reviews or check-ins, highlight specific ways you have contributed to team or company goals.

Be proactive in meetings: Share ideas, insights, or progress updates to demonstrate your engagement.

Example: During a performance review, say, “I streamlined our reporting process, which saved the team 5 hours a week and improved data accuracy by 20%,” to quantify your impact.

Stay Positive and Professional

A positive attitude and professional demeanor make you a pleasure to work with, which enhances your value. Employers appreciate employees who inspire others and maintain composure under pressure.

Actionable Steps:

Stay solution-focused: Even when challenges arise, focus on what can be done rather than dwell on problems.

Show gratitude: Acknowledge others’ contributions and express appreciation for opportunities.

Handle conflict gracefully: Address disagreements calmly and constructively to maintain a positive work environment.

Example: If a project hits a snag, instead of complaining, say, “Let’s brainstorm a few ways to get this back on track,” showing leadership and optimism.

Mentor and Support Others

Helping your colleagues grow not only strengthens the team but also positions you as a leader, even if you’re not in a formal leadership role. Employers value employees who elevate those around them.

Actionable Steps:

Share knowledge: Offer to train a new hire or share tips with a struggling colleague.

Be a team player: Celebrate others’ successes and contribute to a collaborative culture.

Lead by example: Model the behaviors and work ethic you want to see in others.

Example: If a new team member is struggling with a task, spend 15 minutes walking them through it or sharing a helpful resource, showing you’re invested in the team’s success.

Stay Committed to Growth

Valuable employees never stop growing. Commit to continuous self-improvement, both in your role and as a professional, to stay relevant and impactful.

Actionable Steps:

Set personal goals: Identify one or two areas for growth each quarter, such as improving public speaking or mastering a new tool.

Seek mentorship: Connect with a mentor or manager who can guide your career development.

Stay curious: Read industry blogs, attend webinars, or follow thought leaders on platforms like X to stay informed about trends.

Example: Follow industry leaders on X to learn about emerging trends in your field, then share a relevant insight with your team to spark discussion.

Final Thoughts

Being more valuable to your employer is about aligning your efforts with their goals, continuously improving yourself, and making a positive impact on your team and organization. By taking initiative, building skills, and developing strong relationships, you’ll not only increase your worth but also create a more rewarding work experience for yourself.

Start small—pick one or two of these steps to focus on this week. Over time, these efforts will compound, making you an indispensable asset to your employer and setting you up for long-term career success.

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I Know Enough

Steve Keating 1 Comment

As someone who is dedicated to trying to help others learn and grow “I know enough” are shocking words to me. Especially when they come from a relatively young person. I’ve been shocked a couple of times when hearing those words lately. 

I sold training courses for a long time and in that role I heard those words often. It was a common refrain from many “prospects” I encountered. I didn’t really work hard to overcome that particular objection because I knew the classes were all going to be full anyway. I also knew if I did someone influence that individual to enroll in a class they would be a “tough teach” for whoever was teaching the class. 

There were always plenty of people hungry to grow who knew they had a lot to learn, so I focused most of my energy helping them do just that.

With the speed that the marketplace is changing these days there has never been more for a sales professional to learn. With the explosion of communication tools available today there has never been more for everyone to learn. With the ever expanding list of so called “smart connected products” there has never been more that we all needed to learn. 

And yet there remain a significant number of people who feel they have nothing left to learn. 

That attitude, will cause them to fall behind the people who are open minded enough to realize that there will always be more to learn. That unwarranted self assuredness will cause them to miss out on tools that could help them live better lives. It will be the reason their relationships are not as solid as people who are willing to learn. People who are willing to admit that they don’t know it all will always have an advantage over those who believe they in fact, do know it all. 

The most successful people learn something new almost every single day. It’s never been easier to do that than it is today. Whether it’s by listening to Podcasts, taking a class, online or in person, watching a TED Talk, reading relevant blog posts or a good old fashioned book, the information you need to learn and grow is ready and waiting for you. Often with no financial investment. You only need to be willing to invest your time. 

Some smart person once said, “If you’re willing to learn no one can stop you. If you’re not willing to learn no one can help you.”

If there’s even a hint inside your head that you know enough, get that thought the heck out of there now. Replace it with some new fresh information today. You will be glad you did one day. 

Continuous learning is the surest path to continuous success. Stay on that path and you’ll be glad you did everyday. 

On a another subject…I’m trying something new on Twitter. It’s called “Super Followers.” For $5 a month, that’s 17 cents a day, people can follow a part of my Twitter stream that is for subscribers only. It features short videos of me discussing leadership topics, sales tips and ideas for better overall relationships. I’m assuming there will be far fewer Super Followers than the million or so people who regularly follow me on Twitter. That will give me the opportunity to answer questions more throughly than I can on regular Twitter. Most of the answers will come in the evening cause we all have day jobs, right? Think of it as ”mentoring on demand!”

My goal with SuperFollowers is to build a better connection, one where I can perhaps help more and have a greater impact. I’m hoping it gives me a chance to mentor to a wider audience. It’s still new, we’ll see how it works. It’s a $5 dollar investment that may be the extra “push” you need to get to where you want to be. I’d be honored to be able to help get you there. 

You can find more information by clicking the Super Follow button on my Twitter profile page IN THE TWITTER APP. http://twitter.com/leadtoday Give it a try if you’re so inclined, and if you are, be sure to let me know how I’m doing and how I can be of even more help.

Learning a Little Leads to Learning a Lot

Steve Keating 4 Comments

People are busy. I hear people talking all the time about the things they don’t have time to do. Sacrifices must be made in the name of time, even though we wish we didn’t have to. 

People are really busy…but are they productive? 

I’m sorry to say that in too many cases the answer to that question is a great big NO. People get so busy that they can’t even find the time to question if what they are doing is getting them closer to their goals and objectives. (Assuming of course they invested time in actually setting goals) 

I’d suggest to you that if you didn’t do something yesterday to get closer to one of your goals then no matter how busy you were you were not productive.

One of the most productive things people can do is set aside a few minutes EVERY day to learn something new. With all the blogs and podcasts available these days that’s never been easier. If you’re selective with the blogs and podcasts you read and listen to you could even learn something true. 🙂

But again, people are really busy and don’t have time to feed their brain. That’s what learning is you know, literally feeding your brain. I’m pretty sure if you can find 15 minutes a day to feed your stomach then you can find the time to feed your brain as well. 

That’s all I’m suggesting here and not even 15 minutes a day, how about 15 minutes 3 or 4 days a week. For many of us that’s far more than we’re investing in our futures today. 

Read a book, even if it takes weeks and weeks to finish it. The most successful people are big time readers. They are never far from a book. They have made a habit out of reading which is not surprise. Successful people have developed the habits of doing the things that less successful people don’t like to do…or won’t invest the time to do.

I’ll bet you can’t tell me how you used all 10,080 minutes available to you last week. But I can tell you that it’s highly likely you frittered away a good many of them. Those are minutes you’ll never get back, you’ve lost them forever. If you had invested 45 of them in learning then you have at least 45 minutes that can never be taken away from you. 

A little learning, each and every week leads to a lot of learning before you know it. Make a habit of learning something new on a regular basis; you might be surprised at how much there is to learn. 

Are you Determined to Learn?

Steve Keating 3 Comments

If you’re not willing to learn then no one can help you. If however you are determined to learn then no one can stop you. Learning is a choice. The decision to improve your lot in life through education is one of the best decisions you’ll ever make. I have never met a very successful person who hasn’t at some point in their life made the decision to learn.

Learning doesn’t stop at the end of the school year and it shouldn’t stop when you’re handed a degree. It’s never been easier to learn. If you’re a bit careful where you look there is a wealth of great learning opportunities to be found on the internet.

There isn’t anyone alive you can’t learn from. Heck, thanks to that same internet you can even learn from dead people. Everyone you meet can teach you something.

People who you wouldn’t normally hang out with can teach you something. People who look and sound different than you also know things that you don’t. If you’re willing to push the limits of your comfort zone a bit and take a chance you can learn from them too.

Think for a moment about your typical conversations with people. Are you doing most of the talking? Are you talking mostly about yourself? Are you asking questions about the other person and what’s new with them?

Most people don’t ask enough questions. I suppose that’s because they don’t want to look or sound dumb. Successful people know that a person who asks what may seem to be an ill informed question might sound dumb for a moment. But the person who is too embarrassed to even ask remains ill informed for a long long time.

You’ll never learn a thing by talking to someone. What you can learn from them is limitless if only you’ll listen to them. So ask three people who know you well what you can do to be a better listener. Then DO what they tell you. You don’t have to agree with them, you do however have to follow their advice. At least if you want to be a better listener.

When a person decides that they will never stop learning their potential grows right along with their knowledge bank. But learning begins with the decision to try. If you think you already know enough then you’re really no better off than the person who thinks they know it all.

And this much we all know….no one likes a know it all.

Learning is Never Wasted

Steve Keating 3 Comments

I had just finished up a large project. By every measure it was a tremendous success. I was proud of the effort I had put into it and especially proud of the efforts of my fellow team members. 

 

A person a little higher in the organization than me told me the event was a huge success. I commented that I had learned a lot and they said “that’s too bad cause we’re never doing that again.” The implication was that whatever I had learned would go to waste. 

 

They were wrong about what I had learned going to waste. They were wrong because learning is never wasted. All learning, I repeat, all learning is beneficial.

 

I had an outstanding teacher in the 7th grade. His name was Cyril Paul. He was a life changing kind of teacher and I’ve never forgotten him or the lessons he taught me. I tried finding him several years ago to give him a proper thank you and to let him know how he changed my life. My search unfortunately did not succeed.

 

I remember complaining to him one day about some junk (in the infinite wisdom of a 12 year old I was certain it was junk) he was teaching in math class. I said “I’m going to be a baseball player, I’ll never use this.” 

 

He said I could be right, I might never need that particular knowledge. But he quickly added that learning how to solve problems would benefit me the rest of my life. He said that every class I was in was serving two purposes. Teaching me whatever the subject was and teaching me how to learn. Every single class was teaching me how to learn! I’m not sure when I discovered he was right about that, I think it came upon me slowly. But he was absolutely right.

 

I am still learning today. I hope you are too.

 

No one can take your education from you. Don’t think for a minute that something you’ve learned will be of no use to you in the future. You never know when some tidbit of knowledge from your past will come in handy. 

 

It’s never been easier to add to your base of knowledge than it is today. There are tons of good online classes and many of them are available at no cost to the learner. Remember, the most successful people learn something new almost every single day. 

 

Don’t use lack of time as an excuse for not learning. If educating yourself is a priority then time won’t be an issue. 


So, what are you learning today?


Back to School

Steve Keating 2 Comments

It is that time of year again when the youngsters head back to school for another season of learning. There are advertisements  everywhere touting “back to school” specials on everything from clothing to pencils. I’m surprised by how much stuff kids need to go to school these days, it’s an incredibly expensive investment for parents. 

 

Sadly I hear it’s a very expensive investment for teachers as well because too many of them need to supplement school budgets with their own dollars. That’s terrible but that’s also not the focus of this post.

 

The focus of this post is on the learning that takes place as a result of “being in school.” School is after all the place where kids and young adults go to learn. Whether it’s kindergarten or a graduate school program as long as someone is in school the teaching, and hopefully the learning, never stops. 

 

But what about when you’re done with school? What happens when you’ve graduated and moved on? What happens when there are no more “school years” and you have years that are a full 12 months? Year after year.

 

Well, for many people the learning stops when school stops. The most successful people however know that learning must never stop. They understand that failing to continuously learn most often leads to continual failure. I’d actually say that failing to learn is the leading cause of personal failure. 

 

Years ago when I was selling Dale Carnegie Training I would see people on an almost daily basis who were unwilling to pay to take a course. They wanted to take it but would only attend if their employer would foot the bill. 

 

They were unwilling to invest in their own future but they had no problem expecting someone else to invest for them. 

 

What about you? Are you willing to invest in yourself? Willing enough to go “back to school” regardless of your age, stature in your organization or your past success? 

 

I know this next statement sounds a bit like a cliche but it is 100% true…the most successful people, in any walk of life, never stop learning. Never!

 

Those most successful people know that “school” isn’t a place, it is a mindset. They find learning experiences everywhere and from everyone. They also set aside time for more formal learning experiences. They take both traditional classes and online classes. They attend conferences to learn and many of them have mentors to help them identify their learning opportunities. They regularly invest in themselves. 

 

Look around and keep your eyes and your mind open. You’ll see “school” all around you. It has never been easier to find people and experiences that can help you expand your potential. But you have to want to learn. 

 

When you have the desire to learn no one can stop you. If you don’t have the desire to learn no one can help you. You can skip the stores and back to school supplies but if you want to achieve your full potential you cannot skip the learning. 


I think I hear a bell ringing….must be time to head to class. See you there!