Tag Personal Brand

Are You an Ambassador? 

Steve Keating 1 Comment

The short answer to that question is yes. Whether you know it or not. At a minimum you are the ambassador for your personal brand. Your words and actions create the impression you make on the people who you hang around with. You might know that but did you also know that sometimes those people talk about you with others you may have never even met? They are passing along their impressions of you. Then those people you have never met are forming an opinion of you…based on what the people you do know have said. 

What you should also know it that those “second hand” first impressions are as hard to change as first hand first impressions. So it’s a good idea to ask yourself from time to time how effective a Brand Ambassador you are for your personal brand. 

But you should also keep in mind that you likely represent a second brand. That is the brand of the company, firm, or organization that employs you. That’s true whether you’re self employed or work for a company that has thousands of employees. That’s true whether you hold an entry level position or you’re the head of the company. 

Think of it like this. You’re out after work one night with some friends having a few sodas. You’re wearing something with your company’s logo on it. Let’s say you’re not exactly on your best behavior, especially after your 5th or 6th beverage. People could get the impression that you’re some kind of jerk.

It’s a fair assumption for other people to make that you work for the company whose logo you’re wearing. Someone may even ask you to be sure. Even if your company employs thousands of people, you may be the only person from your company that person has even interacted with. You at that point represent the entire company and every one of it’s employees.

He now believes your company hires jerks. We all “know” that if a company hires one jerk then they likely hire more than one. It’s not too much of a stretch for many people to decide, even subconsciously, that the company you work for is made up of a bunch of jerks. 

And it’s entirely possible you will never know you sent that kind of message to people when you were just out having a good time. 

Maybe it’s possible that you don’t care what people think of the place you work. But the place you work is made up of everyone else who works there. It’s more than possible that you’re causing them to be thought of as jerks too…you know that whole “guilt by association” thing. 

So if you don’t what to be a good Brand Ambassador for your company you may want to consider being a good Brand Ambassador for your friends who work there.

On a side note, if you’re at a company event, especially in the presence of customers, and you think drinking even a little too much is a good idea then your drinking is most definitely clouding your judgment. You are absolutely killing your brand, whether anyone tells you that or not. It’s simply not acceptable these days. It shows poor judgment, a lack of discipline and a total lack of professionalism. 

I don’t want to be a party pooper but I’d hate to see all your hard work during the day be discounted by one too many drinks at night. 

How to Build a Solid Leadership Brand

Steve Keating Leave a comment

The first step in building a leadership brand is to realize that if you’re in a leadership position you have one. The only question is are you branding yourself or are you being branded? 

 

Jeff Bezos, the founder of Amazon says that “Your brand is what people say about you when you’re not in the room.”

 

Your leadership brand is built from the total of what you do, how you do it and why you do it. There is no faking your brand. Sooner or later the authentic you is revealed and when it is that becomes your brand. 

 

To build a strong leadership brand you must first realize it’s not all about you. Your work experience and personal accomplishments matter but as a leader they pale in comparison to what you do for other people. 

 

Always be evaluating the best way you can help other people succeed and where you can add the most value to your people and organization. Once you determine that then you know where your focus should be. 

 

Remember that today more than ever your personal life is your public life. Your personal life reflects who you really are. What you do in your private life is your private life only as long as it doesn’t affect your ability to lead others. As someone in a leadership position, your personal life is open to scrutiny. 

 

Your ability to lead others will increase if people respect you. Posting your wild weekend behavior on social media does nothing to improve your credibility or your ability to lead others. You may see yourself as two versions of the same person but most everyone else will not make that same distinction.

 

Once you have a bit of credibility you can build on it by doing what you say you will do. How many times has someone told you: I’ll get back to you on that – then never followed up? Authentic Leaders don’t make promises they can’t or won’t keep. Trust is lost when promises are made and then broken. Keep your promises and you will build relationships built on trust. 

 

One of my favorite movies is Liar Liar about an attorney played by Jim Carrey. This attorney, a well known liar, was suddenly thrust into a position were he was unable to lie. He was forced to tell the truth and nothing but the truth. The complete and unvarnished truth. It caused him serious problems. People were actually insulted by the truth. But that was a Hollywood production. In real life it’s far better to tell the truth all the time. The worst thing a leader can do is to not be open and honest with people. Trying to hide information will always catch up with you. Tell people everything they need to know, even if it’s bad news. A lie can be forgiven but it’s hard for people to forget that you lied to them. You might not ever fully recover. 

 

Some leaders see their position as loftier than others. That causes them to look down on people, even if only subconsciously. Leaders with a strong leadership brand treat people as equals. The more “perks” you provide yourself and other leaders in your organization the more distance you put between yourself and the people you’re supposed to be leading. There is no question that top leaders in any organization have earned additional benefits and compensation, but be aware that leaders are in the spotlight in more ways than one. Too many perks can make that spotlight so bright that it actually melts away your leadership credibility.

 

As a leader you must make certain that all your people have the same opportunity to achieve the success that you have. Never lose sight of the importance of humility to a leader. There aren’t many things uglier in life then an arrogant person in a position of leadership.

 

It’s a worthwhile investment of a leader’s time to occasionally do a “brand check” to determine the strength of their leadership brand. Don’t trust yourself with this one….ask others, a coach or mentor for their opinion of your brand. Even more importantly, ask the people you lead how you are doing. 


If you get mixed responses that’s a good thing; your people trust you enough to be honest with you, that’s makes for a pretty darn good brand.

Your Personal Brand

Steve Keating Leave a comment

Backyard-Branding-lgIn the American west cattle ranchers “brand” each head of cattle to mark it as their own. The “brand” is literally burned into the hide of each animal and once branded it is permanent.

We, you and me and everyone we know, have a brand too. It’s our personal brand. It’s not burned into us but it does tend to get burned into the minds of those we deal with. Now here’s something that ought to make you think a bit, it might even scare you a little: Everything you say and everything you do either adds to or subtracts from your brand image.

Everything!

When you’re really good at something, say speaking for instance, you are recognized (branded) as a good speaker. Many things, how you speak, what you say, what you do and how you do it not only affect your personal brand but can actually become your personal brand.

Not all parts of a personal brand however are created equal. There is one part that stands out above all others. It’s called integrity.

When you do what you say you will do your brand becomes stronger. When you commit to doing something and then don’t do it your brand is weakened. You can excel in any other area but if you lack integrity your personal brand will never be as strong as it could be.

Now, if you’re like me you don’t spend much time each time thinking about how your actions (or lack of actions) are going to affect your brand. But perhaps you should.

I know it’s not possible to spend every minute of every day building your brand, but if you’ll commit even a few minutes a day to consider strategies to better develop your personal brand it will make a positive difference in almost everything you do.

Whether you know it or not you have a personal brand, it precedes you everywhere you go and it hangs around after you’ve left the scene. As long as you have to have a brand, why not do what you can to make it a strong one?