Tag Being Appreciative

Take the Bait

Steve Keating 3 Comments

Generally speaking when “bait” is taken it turns out rather badly for whoever took the bait. I think that’s why they call email scams “phishing” attacks. Some con artist casts some bait and an unsuspecting person “takes the bait” and the outcome is less than optimal. 

Ask any fish and they can tell you taking the bait is a really bad idea. 

But not always. Because leaders aren’t fish.

Let me tell you about Larry and Harry. Harry works for Larry and has been a loyal team member for some time. He typically outworks his co-workers and Larry values him beyond measure. 

On one particularly challenging day Larry asks Harry to give even more effort than normal. Harry assures his boss that he is up to the task and sets out to get the job done. As Harry undertakes the extra workload he can’t help but notice his co-workers coasting through their day as usual. But Harry pushes through, truly giving an A Plus effort. 

At the end of his day Harry reports on his day to Larry. He tells him he got this done, he got that done. He had several issues but overcame them to get it all done. He shares that he even gave up his breaks and lunch to figure out a particularly challenging task. He reports that he is completely worn out but proud of what he was able to accomplish. 

Larry replies with the detailed results of his day as well. He managed to accomplish a ton and he might be even more worn out than Harry. 

Harry heads home for the day we three thoughts on his mind. One, he is wondering what he has to do to get a little appreciation from Larry. Two, he is thinking about his co-workers who floated through their day and received the same level of appreciation from Larry that he did…zero. Third, he’s thinking about whether or not it “pays” to put in the extra effort and whether or not he’s the stupid one for working harder than the others. 

There is not an Authentic Leader in the world that wants their people thinking any of those things. 

You see, when Harry shared the results of his day with his boss he was fishing. Fishing for a simple response, one that would feed his desire to outwork others. All he needed to hear from Larry was a sincere “Thank you” for a job well done. Instead he felt in competition with his boss for who got the most done. 

Larry failed to take the bait. Then he failed in his leadership role. 

The thing is, Larry is a pretty good leader, he just forgot that leadership is a full time job. He forgot to always be on the lookout for an opportunity to recognize his people. He forgot that failure to recognize his people can turn a high performing team member into a mediocre performer overnight. He forgot that failure to recognize his people is a fast way to demotivate his people.

It’s an easy thing to forget. But the best leaders don’t forget that their own success is completely dependent upon the success of their people. That’s why they always look for opportunities to show their people that they make a difference and it’s noticed. 

When was the last time you offered one of your people a simple thank you for a job well done? Don’t wait for the bait, do it today! 

The Power of Gratitude

Steve Keating 3 Comments

Of all the attributes successful people possess few are more important than a grateful heart.

Back in my days of working with the Dale Carnegie Organization there was a 50 something guy in one of our classes who looked very successful. He obviously had money, drove his choice of the many fancy cars he owned. He had houses (notice I didn’t say homes) around the world in which he could live comfortably. At first glance he appeared to have it all.

But it was never enough. He was one of the most unhappy and “relationship poor” people I had ever met.

The stories he told were in stark contrast to the ones told by a 30 something guy with 5 kids. It seemed as if every example from the younger man was laced with struggles and challenges that the older man knew nothing about. His stories were also filled with something else missing from the older man’s…a grateful heart.

He appreciated the opportunity every challenge presented him. He appreciated the chance to learn and overcome obstacles which he knew would better prepare him for the future. He found “the silver lining” in every cloud.

It was in that particular 12 week Dale Carnegie course that I learned about the true power of gratefulness.

The older, more successful appearing man in the 12 week program knew nothing of his gifts. He knew little of his actual strengths, and he had long ago surrendered his power to be happy.

The younger man’s thoughts were focused on appreciating what he had, not what he wanted. He was thankful for what he was able to earn. Thankful for his God given gifts that made it possible for him to support his family. Thankful for his one overcrowded home in a modest neighborhood and I suspect thankful every time his 20 year old car actually started.

He was happy and as far as he was concerned, one of the richest people on earth.

Now I ask you…which of those two men was the most successful?

You may find this difficult to believe if you find yourself struggling. You will find it hard to believe if you’re a “keeping up with the Joneses” type person. But your greatest happiness is within you, not in chasing what you’re without.

Practice gratefulness each day. Absolutely work hard for your dreams but make time each day to also appreciate what you already have.

If you find it hard to be grateful for what you have today it’s very likely you’ll find it just as hard to be grateful for what you may have tomorrow. It has been my experience that an ungrateful heart is also an unhappy one.

“Things” will never make you happy but the power of gratitude most certainly will. If nothing else, be grateful for that.